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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.48 (102 reviews)

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4.41

Based on 102 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

25%

Latest highest rating:

5

Easy to use software. Easy to use software. Really helpful staff Reviewed on: 5th September 2024

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (102)

Review of the Nationwide, FlexBasic:

A friendly , helpful and very personable bank

When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation . Reviewed on: 11th February 2018

not the best but not the worst

Like most banks they charge too much but on the whole happy with it Reviewed on: 27th November 2019

Great customer service

I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019

Very Good Bank

Letting you know if you are about to go overdrawn so you can add funds to pay bills before getting penalized. Reviewed on: 21st November 2019

Good product

Easy to use debit card from my bank account at nationwide. Can use in all ATMs . Reviewed on: 21st November 2019

Nationwide

Great Bank. Good customer service, looks after their customers. Reviewed on: 6th November 2019

Great company

I have been with Nationwide for almost 20 years. Their customer service is second to none and I get good rates of interest. Their mobile banking app is also very useful and I use it to carry out most of my transactions. Reviewed on: 19th August 2019

Lost Card

I recently lost my Debit Card whilst out shopping in a local shopping mall. I went directly to the Nationwide and was really please with how they dealt with me and my problem, they could not have been more helpful and professional. I also received my new card within 3 days - Top marks Nationwide Reviewed on: 15th April 2019

Cannot really fault them

I have to admit that I have never had any problems with Nationwide. The staff are friendly and helpful. And when I have had an issue they deal with it straight away. So well done Nationwide Reviewed on: 10th February 2019

Not great

Charge you a great amount if you go over overdraft limit , do not tell you if this happens ..... not my account my partners Reviewed on: 10th February 2019

all good

No problems - all good, never had any issues with any of my banking with Nationwide - banking app is easy to use and work out what money I have or have not by the end of the month. Reviewed on: 6th February 2019

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