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Nationwide: Home Insurance reviews

2.32
Based on 78 reviews, last reviewed 22nd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
27%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
50%

Latest highest rating:

5

The best price. The best price for complete cover. Easy to understand insurance. Reviewed on: 23rd August 2024
Jen's avatar
Jen

Latest lowest rating:

1

Avoid at all costs! Shocking service Due to the high winds/storm our roof came off, leaving our house exposed to the elements. Not only were the phone lines down for an entire day, I was ... Read more Reviewed on: 22nd December 2024
Alice 's avatar
Alice

About this product

Whether you require buildings insurance, contents insurance or a combination of the two, finding the right insurer can be difficult. At Smart Money People, we want to make this process as quick and easy as possible. We collect Nationwide home insurance reviews to help you decide if it’s the right provider for your needs.

Nationwide works with Royal & Sun Alliance Insurance Ltd to provide home insurance policies. With a variety of additional extras, you can be confident you’re only paying for the cover you need. Nationwide also runs varying offers over time, such as discounts on your premium. Check the Nationwide website to see what offers are available at your time of purchase.

Finding the right provider will depend on your personal needs from a home insurance policy. You may be looking for a vast selection of optional extras in order to build a robust level of cover. On the other hand, you might be searching for the lowest cost premium on the market. Be sure to understand what’s most important to you from a policy before committing to a provider. Read our Nationwide home insurance reviews to decide if Nationwide is the right insurer for you.

Have you had a home insurance policy with Nationwide? Did you opt for buildings insurance, contents insurance, or a combination of both? How simple was the sign-up process? Were you satisfied with the level of cover you received for the cost of your premium? Did you need to make a claim, and if so, how well was it dealt with? Would you renew your policy?

Write a Nationwide home insurance review today. Together, we can help people like you make better decisions.

Nationwide Home Insurance reviews (78)

Review of the Nationwide, Home Insurance:

Great value for money

5
Really good price, nice customer service Reviewed on: 11th April 2023

Trustworthy and good value

5
I already have my mortgage and savings with Nationwide so was happy to see their quote for home insurance was competitive too Reviewed on: 16th July 2017

GREAT CUSTOMER CARE!

4
Have only ever had fantastic interactions with Nationwide! Reviewed on: 1st February 2017

Can't get an update on my phone claim

2
Insurance cover is good, customer service from Nationwide is not too bad. Currently I am dealing with their partner service, DVS as my mobile phone is being repaired/ replaced. They have a 7 working day turnaround for this, meaning that, including postage time and weekends, I will have been without my mobile phone for at least two weeks when (if) it comes back. The online dashboard to show you the order progress doesn't make any sense, and the only way to contact DVS for a progress update is to request a call back from them - which is difficult when you don't have a mobile. Fortunately they offer a callback service at a time of your choice. However, when I gave them my work number, and made sure I would be at my desk at the chosen time, they did not call. Instead they sent me an email saying they endeavor to respond to enquiries within 20 days. Feeling frustrated, disappointed and very, very lost. Reviewed on: 15th November 2016

Easy, straight forward and hassle free

5
Cannot fault, very pleased and satisfied Reviewed on: 13th October 2016

loyalty

3
Had my renewal through..went up considerably..rang them and asked them why it was so high(i had had no claims) they offered to re do the quote taking off a loyalty discount which then made the quote lower than i had been paying previously..my point is if i had not called about the renewal price the LOYALTY discount would not have been applied..loyalty...really, sneaky i call it. Reviewed on: 13th September 2016

Easy, straight forward and hassle free

5
Applied for insurance as we got the mortgage through them, form easy to follow and fill in. Reviewed on: 12th September 2016

good customer service

4
Had to ring on renewal as I had been ill and thought I had missed the renewal period. The call was answered quickly by a really helpful lady who assured me everything was fine, ran through it all to make sure there were no changes and renewed there and then. Paper work was here within a week Reviewed on: 18th August 2016

Car Insurance Reviewer

3
My son brushed his teeth one morning and decided to put the plug in the sink and left tap running ... i had to go and take my other kids to school and do abit of shopping when i returned i had water coming through the ceiling and water water coming down the stairs as bathroom was directly across the yop of the stairs and it was like a waterfall coming downstairs. It took a while to sort out vould of been dealt better but never mind its over and done with. Reviewed on: 14th July 2016

Home Insurance Reviewer

5
we have never claimed so not sure on that side but we like banking with them so now use them for other services Reviewed on: 13th July 2016

GOOD

5
In the branch for something else and they asked me about home insurance which was coming up for renewal. Gave me a quote which was cheaper than the other company and it was easy to buy. Documents received very quickly Reviewed on: 28th March 2016

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