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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.21

Based on 226 reviews, last reviewed 7th May 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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About this product

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

Great app

its a great app that helps you with everything u need. And the customer service is excellent. Reviewed on: 24th February 2023

Great value for money

This saves me a lot of money in breakdown & mobile phone insurance plus I get to use an airport lounge when going on holiday! Reviewed on: 23rd March 2023

Efficient and informative

Easy access to all aspects of my account Reviewed on: 21st March 2023

Bank app

Quite useful, convenient and secure. Reviewed on: 20th March 2023

Our Bank Manager is always with us.

As we spend a lot of our time these days overseas or travelling in the UK our Nat West App has become our constant travelling friend. What a difference from when we joined the Nat West 60 years ago this month. Reviewed on: 20th March 2023

Best bank

I recently opened natwest account and have had the beat experience so far Reviewed on: 19th March 2023

Excellent app

Does everything a banking app should. Well done NatWest Reviewed on: 16th March 2023

Tidy, clean, fies what I need

With NatWest 40 years. Slow to catch on but over the past 3 years regular upgrades to their services have been great. Reviewed on: 12th March 2023

No issues

Good account. Pay £2 a month to get £5 back. No issues running the account. Can set up text alerts to notify you when things are happening - eg.overdrawn, less than £10 balance etc. Reviewed on: 9th March 2023

Great experience

Great bank ever. Ever happy to help, fast class customer service, products are great. Very supportive all the times. Reviewed on: 8th March 2023

Pocket account management

All my accounts carried in my pocket and accessible 24/7 anytime anyplace. Bills payable and cheques able to be deposited. Convenient and efficient. Reviewed on: 5th March 2023

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