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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (951 reviews)

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4.79

Based on 951 reviews, last reviewed 15th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (951)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Just transferred

I can not fault NatWest since with my transfer to them. The App is easy to use and and very glad I moved! Reviewed on: 18th March 2023

Natwest app review

The app is very user friendly and very easy to use. I am extremely happy to be using the Natwest banking app. Reviewed on: 18th March 2023

Seemless switch

So far so good I'm enjoying my account. Really like the app, it's easy to use. Reviewed on: 18th March 2023

Great account, with good rewards.

I've had this account a while now and never get tired of the emails telling me I've made £5 in rewards, or £10. The account is so easy to use and the app just makes it even more simple. If I ever need anything, customer support is a couple of clicks away. Great app, great account, great bank. Reviewed on: 17th March 2023

One of the better "Old School" banks

Obviously not as nimble as some of the young upstarts but they are really making the effort Reviewed on: 17th March 2023

Rewarding Account

I love how in the background my Rewards slowly build. This really helped when I needed to get a computer chair to match my desk Reviewed on: 16th March 2023

Best banking app

The natwest app is the best banking app I have used. It is simple, but intuitive, full of so many services and it makes banking incredibly easy. The layout is user friendly, it shows all your accounts and displays balances simply and so easy to view. It’s so easy to mange your payments and money on a daily basis. It’s the best app I use on a regular basis - including non banking apps. Reviewed on: 15th March 2023

Best bank

Can get everything done on the easy to use APP and the staff at my local dudley branch are so helpful and always polite Reviewed on: 15th March 2023

Simple, easy and adaptable

Been with Natwest for over 50 years. Have seen lots of changes all for the good. Mobile banking is a very good app and simple to use. Easy way to keep on top of your finances. Reviewed on: 15th March 2023

Easy to navigate

I use this app for several accounts, it is so clear and easy to navigate, make payments and keep track of everything. Reviewed on: 14th March 2023

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