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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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NatWest Reward Account reviews (950)

Excellent service

Been with NatWest for many many years excellent service and products Reviewed on: 22nd March 2023

Money for nothing

Just spend money as normal but by linking your natwest credit card the money keeps rolling in Join in Reviewed on: 22nd March 2023

NatWest are great

We have all our things in one place with NatWest, our accounts and mortage and they are fantastic. Couldn’t recommend more, always helpful, always options to help! Reviewed on: 21st March 2023

Happy with the service

I have no complaints whatsoever. Customer services are really helpful but waiting times are a pain Reviewed on: 20th March 2023

Great all round

Great all round, can’t fault it! Reviewed on: 20th March 2023

Terrible communication and out dated app

I have finally got round to closing my account with NatWest after falling for a sign up incentive a couple of years ago, I have had nothing but grief trying to contact NatWest for anything, there 'robot' tries to handle everything and achieves nothing. The app is so far behind other leading banks with security settings and ease of use. No sort code or account number on the physical card gets frustrating, even more so when they lock you out of online banking and you must wait for a letter to come via the post to access it. I would not recommend these even if they offered £500 incentive Reviewed on: 20th March 2023

Good app

Had no problems quick and easy got paid £200 for the privilege too Reviewed on: 20th March 2023

Best bank I've been with

I have banked with NatWest for years now and they have never let me down. Everything has been so easy to do that I've needed to with my mortgage and loan. Would recommend to friends and family. Reviewed on: 19th March 2023

Brilliant Reward Account

I’ve been a member of NatWest for 20 years the customer service has always been brilliant and my experience continues to improve with new NatWest products Reviewed on: 19th March 2023

Brilliant account

Totally worth the minimal monthly fee. I've had so much reward cash back of £1000 plus use of a fee free credit card and the app is easy peady to use. Reviewed on: 18th March 2023

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