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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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NatWest Reward Account reviews (950)

Satisfactory service

Been a natwest customer for 50 years and have never had any problems of any significance. Reviewed on: 25th March 2023

Long Term Customer

For a small monthly fee I get cash back on direct debits on my Reward Account so long term it has been worthwhile. I Have banked with NatWest for nearly 50 years and although I have looked in to changing to another bank I have always decided against it. They have kept me well informed of products available and have stopped several fraudulent attempts on my account. Reviewed on: 25th March 2023

Outstanding

I've been banking with NatWest for 30 years and they are the very best in terms of advice efficiency friendly staff and their products Reviewed on: 25th March 2023

Amazing experience

The switch was successful. Chat Cora is very good for solving issues Reviewed on: 25th March 2023

Great account

Love getting the rewards. It’s a great way of saving a bit more. Reviewed on: 24th March 2023

A Truly Rewarding Account

When I retired from work nearly 10 years ago, I stepped down from my advantage gold current account to a reward account. It has served me well and met my needs perfectly. Every month I'm guaranteed to earn a reward on the account which over the year accumulates into a tidy sum I use to help fund my travel during the winter months to Africa for a sunshine break. In addition, I am able using the App to seamlessly transfer money into it from my NatWest savings accounts if needed. Reviewed on: 24th March 2023

User friendly app

No issue with anything. Mobile contactless payments are working fine , I have been issues with other bank accounts. Permission asked before direct debit payment. Very happy with all the options Reviewed on: 23rd March 2023

It's been a great experience without regrets!

I am really glad to have switched to NatWest. I love it here! Reviewed on: 23rd March 2023

Top Notch

Me and my partner left Lloyds due to them increasing their income requirements for Club Lloyds. The switch was easy with NatWest and the app is perfect for our banking needs. Easy to use and amend and creat standing orders and visible accounts or balances Reviewed on: 23rd March 2023

Natwest Reward

Is great little thing to have a reward account. Reviewed on: 23rd March 2023

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