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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.58 (991 reviews)

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4.58

Based on 991 reviews, last reviewed 10th Jul 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Reward accounts worth it I have other accounts which don’t seem to get as much cashback or ‘rewards’. I also love the platinum travel credit card! It’s now my go to card for e... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Verification process sucks Tried to get a Natwest Travel Rewards Credit card. Wasted 2 attempts (of multiple calls) in an attempt to getting this sorted. The issue is not the cu... Read more Reviewed on: 10th July 2026

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (991)

Reward account for cash back

This is a very good account that pays cash back on direct debits. There is a small fee of £2 per month but the cash back more than compensates for this. The app is also really easy to use. Reviewed on: 18th July 2023

Trustworthy

Trustful bank with simple app and easy usage; however, their help function is not helpful (the robot 'cora' has never been helpful, and it takes days to reach a human being), so in the few cases I have needed help, it has proved quite time consuming and stressful. Maybe an option for a second bank account as they have good switch offers too. Reviewed on: 13th July 2023

Brilliant

Fantastic idea. Although it’s not much if you leave it there long enough it soon builds up! Brilliant. Reviewed on: 16th June 2023

Better than most current account

Your have the ability to enjoy various perks and rewards with one of Britain's best banks Reviewed on: 11th June 2023

Natwest App

After a slow start I now find this app very useful in managing my reward account on a daily basis. It is easy to navigate and helps me to check and/or amend my standing orders as needed. It also supports me to manage my direct debits and credit card payments as I choose. Reviewed on: 6th June 2023

Are the rewards worth it

Had no problems with my account but I’m thinking to close/switch as I’m paying £2 a month and not really making use of the rewards Reviewed on: 5th June 2023

Great Product

Perfect for a little extra each month, for basically paying bills and using the app. Never an issue, and sometimes the trade up options are quite good Reviewed on: 31st May 2023

Clever account

With this account you can save money because you get rewarded for quite a few spendingd Reviewed on: 31st May 2023

Good customer service

It is always delightful to deal with Natwest customer service team, no matter in branch or over the call or online chat, every time my questions and issues have always been resolved promptly. Reviewed on: 31st May 2023

Helpful reward account

I like having a reward account as it gives me money back rewards on things I spend money on every month Reviewed on: 23rd May 2023

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