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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (6)

it's ok

But could do with more rewards for the money Reviewed on: 18th February 2023

Average Banking

I started banking with the national Westminster when I was 16. At 67 I am still with them, they treat me like a number, not a human being and personal service has long gone! Reviewed on: 20th February 2021

Arranged overdraft nightmare

Overall i been with Natwest for over 12 years. The are a solid bank when their system are up and running but i have twice now issues with their systems crashing. They are delaying payment, and i mean they delay for over a week. They can say it takes about a week a transition to clear but for me living the instant life of today, is hard to find tour balance. If you are taking my money just take them instantly. Another issue and for me is the biggest is the overdraft. I do use overdraft quite sometimes throughout the month and i always paying it back, but when the fca says you need to make a thinks right and charge all equally you don't hype the cost to over 30%. Its almost similar to a payday loan. Reviewed on: 29th January 2020

Moving backwards

The latest app updates have not been very good Reviewed on: 8th November 2019

Good perks, not the fastest to resolve issues

Took a long time to get a replacement cars Reviewed on: 12th February 2017

overdraft

used to like it but lately i get charged for arranged and unarranged overdraft which is not good Reviewed on: 7th February 2017

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