Smart Money People Logo

Newbury Building Society: Mortgages reviews

4.76
Based on 1,282 reviews, last reviewed 30th Apr 2025
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to follow, no issues, prompt service. Easy to follow, no issues, prompt service. Everything was outstanding Reviewed on: 30th April 2025
Caveman's avatar
Caveman

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
Julie s's avatar
Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1282)

Review of the Newbury Building Society, Mortgages:

Easy to follow, no issues, prompt service.

5
Easy to follow, no issues, prompt service. Everything was outstanding Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we're really glad you had a positive experience with us. Response date: 30th April 2025
Newbury Building Society Logo
Newbury Building Society

When I notified you of my intention to repay my mort...

2
When I notified you of my intention to repay my mortgage in full the response was very slow Reviewed on: 10th January 2025

Fantastic help and support from real people who were...

5
Fantastic help and support from real people who were knowledgeable, friendly and helpful. They were easily accessible and resolved my questions and helped me redeem my mortgage somewsily. Reviewed on: 10th January 2025
Reply from Newbury Building Society Hi John, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
Newbury Building Society Logo
Newbury Building Society

Quick and easy to remortgage again with the Newbury.

5
Quick and easy process to remortgage again with the Newbury. Very helpful staff and a very competitive discounted 3 year rate. Once again many thanks to the NBS team. Reviewed on: 3rd January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

Friendly, helpful and professional service.

5
My mortgage advisor Lauren Dearlive was both helpful and knowledgeable. She helped guide me to understand the current mortgage options that were available for me, she also passed me onto her colleague, Simon Dawson - Allen who was as equally helpful and efficient with explaining further options of help and support. Reviewed on: 3rd January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback Theresa - Lauren and Simon will be so pleased to read your comments. We do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
All the staff are very frienldy and welcoming. Reviewed on: 31st December 2024

In branch service review

5
Always great service, no improvements needed. Reviewed on: 31st December 2024

In branch service review

5
Arranged mortgage for us which was easy to do. Reviewed on: 31st December 2024

Remortgage with Newbury BS

5
I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due to one department not informing the underwriter that all the information requested had been submitted by me. However once informed the underwriter responded within 24 hours. I received a message from Newbury BS stating that if I wanted to complete the transaction earlier than planned this would be possible which was a great help. No solicitors required so no additional costs. Excellent service despite the short delay of one week. Reviewed on: 30th December 2024
Reply from Newbury Building Society Hi Michael, we appreciate the time taken to leave us a review, thank you! Response date: 2nd January 2025
Newbury Building Society Logo
Newbury Building Society

Remortgaging to Newbury

5
It really helped that there was a branch in Winchester to print off the forms and to hand them in. Reviewed on: 22nd December 2024
Reply from Newbury Building Society Hi Christopher, thank you for taking the time to leave us a review. Response date: 23rd December 2024
Newbury Building Society Logo
Newbury Building Society

Newbury mortgage offer and follow-up administration.

4
All went well through our broker. Happy with the new terms. very helpful on e-mails. Reviewed on: 21st December 2024
Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products