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Newbury Building Society: Savings reviews

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4.86
Based on 7,210 reviews, last reviewed 7th Feb 2025
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We just popped in for advice, were seen within minut... We just popped in for advice, were seen within minutes and taken into an office we explained what we wanted and came out 45 minutes later with an acco... Read more Reviewed on: 7th February 2025
Linda M Hardy's avatar
Linda M Hardy

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7210)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Tony's avatar
Tony
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
When we arrived and said we wanted to open savings account the lady on counter was not very welcoming and said we needed an appointment. Reviewed on: 31st January 2025

In branch service review

5
Later opening in the afternoon is my only request. Reviewed on: 31st January 2025

In branch service review

5
Very friendly staff in the Hungerford branch. Reviewed on: 31st January 2025

In branch service review

5
Alice and Aimee were most helpful with my savings request. Reviewed on: 31st January 2025

In branch service review

5
Friendly, courteous staff, always helpful. Reviewed on: 31st January 2025

In branch service review

5
Very good service, very pleasant staff, helpful. Reviewed on: 31st January 2025

In branch service review

5
Very clear and easy account set-up. Reviewed on: 31st January 2025

In branch service review

5
Helen was very welcoming and explained everything clearly so I understood. Really great advisor. Good interest rates. Reviewed on: 31st January 2025

In branch service review

5
Very helpful and efficient service today with a POA issue from Helen. Reviewed on: 31st January 2025

In branch service review

5
Staff exceptionally helpful with activating LPA for parent. Reviewed on: 31st January 2025

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