Write a review

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (7076 reviews)

View other Newbury Building Society products

4.85

Based on 7,076 reviews, last reviewed 29th Jan 2025

36% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great mobile app and customer service App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

Verified source

Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7076)

Review of the Newbury Building Society, Savings:

I love it service, it's always on my good...

I love it service, it's always on my good side Reviewed on: 29th January 2025

I was very pleased with all the information that was...

I was very pleased with all the information that was given to me opening a new savings account. I was very happy with all the benefits and features of my new account. The experience was quick and received my book through the post when was expecting it. All the information with all the different accounts that I could choose from was very good and was able to pick the one right for me. I can’t praise the staff enough always friendly and helpful. Reviewed on: 24th January 2025

A complex isa transfer.

A complex isa transfer was made by the Basingstoke branch via an appointment. It was very well handled. Reviewed on: 22nd January 2025

Reply from Newbury Building Society Hi Richard, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Basingstoke branch, who will be so pleased to hear them. Response date: 23rd January 2025

Great staff - Newbury building Society

Staff were friendly and helpful - they were knowledge about their products and they were clearly explained. They treated you like an individual and the face to face contact in branch made everything so much quicker and simpler. Reviewed on: 20th January 2025

Reply from Newbury Building Society Hi Jane, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 21st January 2025

Staff are always polite and helpful.

Staff are always polite and helpful. I had no difficulty in changing my ISA account recently to a Senior Monthly Cash ISA, which offered me a better interest rate. However, it involved a lot of paperwork! Reviewed on: 20th January 2025

Reply from Newbury Building Society Hi Alexander, thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 21st January 2025

Interest rates are excellent!

Savings account and savings bond interest rates are excellent. I love the work the Society does to support local communities. They put customers first, with no shareholders to keep happy, their mission is to keep their customers happy and ensure branches stay open so people can get easy access to their money. Reviewed on: 17th January 2025

Reply from Newbury Building Society Hi Tracy. we appreciate the time taken to leave us a review, thank you. Response date: 21st January 2025

Dealing with real people and not dialing numbers.

Setting up the account easy, done in person and hassle free. The one occasion I had to phone them, I got straight through to a real person who then put me straight through the the person I needed to speak to. No dialing numbers or computer voices involved, this and how banking a building societies should be run. Reviewed on: 11th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 13th January 2025

Phone call to Alton Branch for help.

Initial phone call to Alton Branch, then able to complete transactions by post and online. Reviewed on: 10th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025

Ken was really helpful and explained everything clea...

Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025

Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 8th January 2025

In branch service review

Friendly staff. Easy access in Thatcham. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th January 2025

In branch service review

I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Instant Access Savings
from Nationwide 4.41 from 22 reviews
Easy Access Savings
from JN Bank UK 4.93 from 84 reviews
Saver
from Bank of Scotland 3.43 from 7 reviews

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

36% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (7076)

I love it service, it's always on my good...

I was very pleased with all the information that was...

A complex isa transfer.

Great staff - Newbury building Society

Staff are always polite and helpful.

Interest rates are excellent!

Dealing with real people and not dialing numbers.

Phone call to Alton Branch for help.

Ken was really helpful and explained everything clea...

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024