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Newbury Building Society: Savings reviews

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4.87

Based on 7,498 reviews, last reviewed 8th Apr 2025

6% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

8%

1%

0%

0%

Latest highest rating:

5

Excellent and Friendly Service I received an excellent, thorough and informative service relating to the savings products provided which was very helpful in selecting the right one ... Read more Reviewed on: 8th April 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7498)

Review of the Newbury Building Society, Savings:

ISA Account

5

Thomas was polite & explained everything to me very well , he also reassured me I could contact him if I had any questions in the future Reviewed on: 18th March 2025

Reply from Newbury Building Society Hi Jessica, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Thomas, who will be so pleased to hear them. Response date: 20th March 2025

In branch service review

5

Branch have been great for helping with balance enquiries over the phone. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Well explained and easy to understand. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Seen on time, all very efficient. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Deborah was friendly yet professional and handled my sensitive problem with a smile. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Personal interview - face-to-face. Friendly and approachable, put me at ease and the information was great. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

As always, good service and explained everything well. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Very helpful. Advisor answered all my questions easily. Very happy with the service provided. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Been a member for over 70 years. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Communications brilliant - love the reminders for appointments. Rachel was ace and worked magic on my savings. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Always very friendly and efficient. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

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