Smart Money People Logo
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,213 reviews, last reviewed 14th Feb 2025
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top customer service I had to call the NBS as I was unable to login to my online account. I spoke to a very helpful, and local lady, and the issue was sorted swiftly. No c... Read more Reviewed on: 14th February 2025
Rob G's avatar
Rob G

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
Verified source
Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7213)

Review of the Newbury Building Society, Savings:

Rachel Hawkins was very helpful and kind .

5
Rachel Hawkins [Newbury Office] was very helpful kind and patient with an old man who has just turned 79.I She set up a new ISA account where I wanted to move a matured Nationwide Account to Newbury Building Society. Reviewed on: 23rd December 2024
Westberksrobert's avatar
Westberksrobert
Reply from Newbury Building Society Hello - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 2nd January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly staff and good customer service. Reviewed on: 31st January 2025

In branch service review

5
Laura was very informative, friendly and efficient. Reviewed on: 31st January 2025

In branch service review

5
Good experience - easy to get an appointment for financial advice. Reviewed on: 31st January 2025

In branch service review

5
Bradley was excellent, clear and concise with explanations. Reviewed on: 31st January 2025

In branch service review

4
Having a chair for customers for be a nice touch. Personal counter service and paper passbooks. Reviewed on: 31st January 2025

In branch service review

5
Ritu helped set up my bank transfer on a Monday morning when the bank was very busy and did not make me feel rushed at all. Brilliant job. Reviewed on: 31st January 2025

In branch service review

5
Bradley was excellent when I opened an account with him in Wokingham. Reviewed on: 31st January 2025

In branch service review

5
Major improvement on staff - now friendly - plus improved d�cor. Reviewed on: 31st January 2025

In branch service review

5
Friendly and helpful staff at the Wokingham branch. Reviewed on: 31st January 2025

In branch service review

5
Really just stay the same as you meet our needs already. Reviewed on: 31st January 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill