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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (7350 reviews)

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4.86

Based on 7,350 reviews, last reviewed 29th Mar 2025

5% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy process, always kept up to date on the progress... Easy process, always kept up to date on the progress of our mortgage. Reviewed on: 29th March 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7350)

Review of the Newbury Building Society, Savings:

Excellent Service.

This is the first year that I have invested with Newbury Building Society and the service has been excellent. Easy to set up and comprehensive information to follow. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Michael - we do appreciate it! Response date: 8th February 2023

Easy process, always kept up to date on the progress...

Easy process, always kept up to date on the progress of our mortgage. Reviewed on: 29th March 2025

coming in brance to take out a bond

I had an appointment to take out a fixed rate bond. I arrived early but even so was seen immiatley by the Branch Manager Justine Ransom. She had all the necessary information to hand and took me through all the issues and m ade shire I I understood . She was pleasant, well informed and and made everything easy. . I was happy witht he experience. Reviewed on: 28th March 2025

ISA Account

Thomas was polite & explained everything to me very well , he also reassured me I could contact him if I had any questions in the future Reviewed on: 18th March 2025

Reply from Newbury Building Society Hi Jessica, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Thomas, who will be so pleased to hear them. Response date: 20th March 2025

Friendly and efficient, better than a bank

Friendly and efficient, a bit more personal than most banks. Reviewed on: 14th March 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 20th March 2025

Opening additional account

Process straightforward. Each step explained along the way. Reviewed on: 14th March 2025

Reply from Newbury Building Society Hi Colin, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 14th March 2025

Good friendly staff.

Good friendly staff. Explained the savings option in a concise a clear way. Reviewed on: 10th March 2025

Reply from Newbury Building Society Hi Christopher, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

Deborah attended to my problem without hesitation.

Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She single-handedly solved my worries & after 45 minutes was still smiling. Thank you Deborah. Reviewed on: 10th March 2025

Reply from Newbury Building Society Hi Therese, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Deborah, who will be so pleased to hear them. Response date: 12th March 2025

Cash Isa

I opened a cash Isa. The staff were very helpful Reviewed on: 10th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 12th March 2025

Quick friendly efficient.

Quick friendly efficient......... .. Reviewed on: 8th March 2025

Reply from Newbury Building Society Hi Geoff, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

More ISA

Very helpful lady on the phone to get an appointment and when on the appointment in the office well looked after and gave me useful advice. Reviewed on: 7th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

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