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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8720 reviews)

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4.88

Based on 8,720 reviews, last reviewed 7th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8720)

Existing customer opening a new savings account

Existing customer opening a new savings account whilst signed into the online platform which was simple and quick to complete. Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 11th April 2022

New Additional Account Opening-Very Easy

Very easy to open an additional account and real people actually answer the phone promptly if you need advice.....brilliant; now there's a novelty. Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you very much. Response date: 11th April 2022

New ISA

Although I have been a Newbury member for many years, the lunatic government rules mean that opening a new account is. more complicated than it needs to be. The staff at Alton were more than helpful, as always. I was dealt with efficiently and with courteously Thank you, Newbury. Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. We will be sure to share your comments with the Alton branch who will be so pleased to hear them. Response date: 11th April 2022

Excellent staff

Very helpful staff who took time to explain things patiently to me Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th April 2022

Great customer service

Very helpful and friendly. Informed me on a range of options for future needs as well. Reviewed on: 8th April 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2022

Brilliant Customer Service

Excellent customer service. Competitive interest on Savings account. Newbury Building Society, Basingstoke branch called me promptly to mention their new Savings account with Competitive interest rate. Overall Im happy. Reviewed on: 5th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. We will be sure to share your comments with the Basingstoke branch, who will be so pleased to hear them. Response date: 6th April 2022

Help with opening a new account

The staff at Abingdon branch couldn't have been more helpful and friendly. A particular shout out for Catherine Newitt, who made the whole process efficient and clear and I was made to feel valued as a customer Reviewed on: 4th April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. We will be sure to share your comments with Catherine and the Abingdon branch, who will be so pleased to hear them. Response date: 5th April 2022

Helpful, friendly staff.

I’ve only conducted a few transactions, mostly phone/post because of Covid, but staff have been friendly, helpful & efficient. Reviewed on: 3rd April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th April 2022

A lovely welcome.to Newbury building society

Very clear and understanding telling me about my new savings account.. Also questions I asked Daisy she answered clear simple.. I left very Happy. Reviewed on: 2nd April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Daisy who will be so pleased to hear them. Response date: 4th April 2022

opened a welcome account

came in to add more money to my account. I didn't have to wait and the process was very quick and easy. the member of staff was friendly and welcoming. Reviewed on: 1st April 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. Response date: 4th April 2022

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