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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (19172 reviews)

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4.86

Based on 19,172 reviews, last reviewed 1st Oct 2025

97760% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

NCB issue The issue I had was resolved but it did take a lot of effort to come to a positive outcome. The person helping me I found to be friendly and helpful. ... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Still Waiting My car was damaged by a truck while I was away from it. One Call have been given cctv and know who the company are but have not returned my excess th... Read more Reviewed on: 30th September 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (19172)

5* Customer Service

Purchased my insurance online through a comparison site, but i wanted immediate cover as requested on website i called through to the number on screen. Salesman was lovely and helped me by setting up my insurance straight away. When i bought my new car i called through to customer service line who were also polite and extremely helpful. I was able to drive my new car the same day! Only downside is (as expected when calling a busy call center) you have to wait in a queue before speaking to anyone Reviewed on: 3rd September 2018

excellent service

Wonderful staff who are helpful and professional Reviewed on: 3rd September 2018

Great Insurance Company

Used Several times and always a high standard and very polite staff. Reviewed on: 3rd September 2018

AMAZING!!!

Lovely customer service, very efficient Reviewed on: 3rd September 2018

Excellent

One Call puts the customers at the forefront of its business model Reviewed on: 3rd September 2018

Brilliant

I have never had any issues, great value for money and helpful/friendly staff Reviewed on: 3rd September 2018

Great service

Great customer service and even better renewal quote! Reviewed on: 28th August 2018

Helpful staff - got my claim sorted out quickly.

Having phoned with my issue, the staff I dealt with were professional, efficient, and knowledgeable, they got things moving quickly for me, explaining the process, and if there was anything else I needed they would do. Reviewed on: 23rd August 2018

Super helpful and reasonably priced

All my questions were answered knowledgeably and I was really impressed with the price Reviewed on: 23rd August 2018

Amazing customer service and agents are confident in their policy terms and exclusions when I asked questions

Review of of car insuarance brought me to this company Reviewed on: 20th August 2018

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