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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.82 (10394 reviews)

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4.83

Based on 10,394 reviews, last reviewed 1st Oct 2025

7900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Excellent customer service would strongly recommend... Excellent customer service would strongly recommend this company to family and friends Reviewed on: 1st October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10394)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

Excellent value customer service very helpful with m...

Excellent value customer service very helpful with my recent acc Reviewed on: 11th July 2025

Comprehensive cover and great customer service

Comprehensive cover and great customer service Reviewed on: 11th July 2025

Easy to manage in the App.

Easy to manage in the App. House and car insurance all under same company, good competitive price Reviewed on: 11th July 2025

Been with One Call for my car insurance for over 10...

Been with One Call for my car insurance for over 10 years. Good value for money. Customer services are so understanding of queries. Kept me up to date with a claim I put in. 100% service. Reviewed on: 11th July 2025

Very easy process to setup the insurance and a good...

Very easy process to setup the insurance and a good price Reviewed on: 11th July 2025

I was given exactly the help that I required.

I was given exactly the help that I required. Reviewed on: 10th July 2025

Friendly and professional

They were polite and knowledgeable regarding the products I was asking about and in addition sorted out problems that had been the fault of a previous insurer Reviewed on: 17th October 2024

Have been brilliant so far been amazing on the phone...

Have been brilliant so far been amazing on the phone also Reviewed on: 15th October 2024

Amazing Service!

Had a chat with an agent today, they were really helpful, and made sure that I was happy with everything before making a change to my policy. Couldn't thank them enough! Reviewed on: 14th October 2024

great customer service.

great customer service. Would highly recommend Reviewed on: 11th October 2024

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