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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Easy to set up.

5
Easy to set up. Clear explanation of my responsibility Reviewed on: 2nd August 2024

Great experience so far would recommend to people lo...

5
Great experience so far would recommend to people looking for an insurance company in the future. Definitely helpful when things are not great - toilet didn’t work and they sent someone out to fix it as a matter of urgency. Reviewed on: 5th August 2024

A Medal Winning Purchase!

5
There is not much more i can add because the ratings i gave said it all.I only ordered Bronze cover but as far as i'm concerned it was like winning Gold at the Olympics. Reviewed on: 5th August 2024

The happy company

5
Very quick to respond, very polite and helpful, amazing Reviewed on: 5th August 2024

Good customer service very easy to use to insure my...

4
Good customer service very easy to use to insure my pet Reviewed on: 5th August 2024

I took out my 1st policy with Policy Expert in April.

5
I took out my 1st policy with Policy Expert in April. They gave an excellent price, which was very competitive. The whole process was very simple and straightforward Reviewed on: 5th August 2024

Quick and easy

5
Quick and easy to apply and a very reasonable price. Reviewed on: 5th August 2024

Competitive price and easy to arrange

5
Competitive price and easy to arrange Reviewed on: 5th August 2024

Great customer service in explaining what my policy...

5
Great customer service in explaining what my policy for black box enabled Reviewed on: 5th August 2024

Smooth online experience.

5
Smooth online experience. Reasonable competitive pricing. Usual cover for buildings and contents. Reviewed on: 5th August 2024

Great provider.

5
Great provider. Good value for money. Reviewed on: 5th August 2024

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