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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Easy to set up.

5
Easy to set up. Clear explanation of my responsibility Reviewed on: 2nd August 2024

It was very easy to setup and the customer service w...

5
It was very easy to setup and the customer service was very helpful. Reviewed on: 3rd August 2024

Best prices for a good choice of cover

5
Best prices for a good choice of cover. Nice, easy-to-use website and fuss-free transactions. Reviewed on: 3rd August 2024

Had no problem with them.

4
Had no problem with them. They were ok Reviewed on: 3rd August 2024

House Insurance

1
Very clear to understand website Reviewed on: 3rd August 2024
Reply from Policy Expert Hello Ian, Thanks for taking the time to leave us your review. Given your positive comments I am not sure your 1-star rating is reflective of your experiences with us, please do let me know if it is as we would love to get some further feedback from you. If there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 6th August 2024
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Policy Expert

I cannot comment - the proof of "service" etc is onl...

3
I cannot comment - the proof of "service" etc is only when you claim. I have not had to claim. Reviewed on: 3rd August 2024

Great Price

5
It's the cheapest home insurance by £50 and includes everything I wanted to cover Reviewed on: 3rd August 2024

Good price, easy to buy.

5
Good price, easy to buy. Not had any claims fortunately so can’t comment. Reviewed on: 3rd August 2024

Best value/easiest to access information

5
Very easy to access and amend personal information. Reviewed on: 3rd August 2024

First time with Policy Expert.

4
First time with Policy Expert. Offered a good price for what I wanted. Was easy to set up and got all the documentation I was expecting. Haven’t had to contact them or make a claim yet so can’t comment on that side of the service Reviewed on: 3rd August 2024

Home insurance.

5
Home insurance. complete cover i required at a reasonable price Reviewed on: 3rd August 2024

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