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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

Straight forward to get, no claims made,

5
Straight forward to get, no claims made, Reviewed on: 2nd August 2024

Very straightforward and value for money.

5
Very straightforward on line. The benefit tick list on gocompare was equal to much more expensive companies. Reviewed on: 2nd August 2024

Value for money and was happy to recommend to a fami...

5
Value for money and was happy to recommend to a family member Reviewed on: 2nd August 2024

Easy process

4
Easy process and value for money Reviewed on: 2nd August 2024

So easy to arrange.

5
So easy to arrange. Would definitely recommend to anyone for value for money. Reviewed on: 2nd August 2024

Good price for an inclusive policy...

4
It offered what I was looking for at a good price. I have never had to claim and that can be a true indication of an effective insurance policy. Reviewed on: 2nd August 2024

Great service. Very competitive too

5
Renewed my policy, which is testament to good service, with competitive pricing. Reviewed on: 2nd August 2024

Easy to navigate website

5
Easy to navigate and buy from the website, thank you Reviewed on: 2nd August 2024

Like frosties....

5
They're greeeeeeeeeeeeeeeeeeeeat! Reviewed on: 2nd August 2024

As I have not made a claim yet ....

3
As I have not made a claim ... the jury is out and the quality of the insurance Reviewed on: 2nd August 2024

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