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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.03 (115 reviews)

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4.05

Based on 115 reviews, last reviewed 20th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

16%

Latest highest rating:

5

A solid bank account RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the a... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

RBS Select Current Account reviews (115)

Review of the RBS, Select Current Account:

good

My wife and I have been customers of RBS in Rochdale for twenty years. We have three current accounts with them and a couple if ISAs. I can honestly say we have never - never - had any problems with them at all. The staff are always helpful and courteous; their online and telephone banking services work perfectly (though I haven't seen a bank manager for years); and the accounts always work well (except the interest rates, of course, are poor at the present time). We are, reluctantly, going to move one of our current accounts to another bank because of the special deals they are offering, which is caused by necessity in these difficult times. I felt I just had to send this after reading terrible reviews about the RBS, which are on the Review Centre site. Surely, it's not just me who's so delighted with RBS banking? Reviewed on: 6th November 2015

Top notch service

I love my bank (RBS) because it's the only bank I've had that I don't have to queue for 3 hours, the cashiers recognise you, you can ring your local branch and speak to someone there, and the manager always pops out to speak to people waiting in the queue. Reviewed on: 11th February 2016

Always friendly

I love my bank rbs. I have never had a problem with them or my account. The staff are always so friendly n online banking is great. Reviewed on: 11th February 2016

A personal service

I love my Bank, RBS, the local branch is friendly, the staff are great and they go out of their way to offer a local, personal service Reviewed on: 11th February 2016

Never let us down.

I have had a joint current account with RBS for over 30 years and throughout that time we have never had any problems. In fact they let us open 2 current accounts so my bills could be controlled separately from my day-to-day living expenses. When I needed to open another account to put money into trust, as instructed to do so in a will, they were the only bank that were interested in letting me do it! Their online banking service is really easy to use. Reviewed on: 26th January 2016

Not once had a problem great bank

Been with bank since i was a kid always very helpful with all enquirers would recommend everyone to join xx Reviewed on: 18th January 2016

Basic, but not boring

I don't consider that i'm a regular visitor to RBS bank yet the staff recognise me and have a friendly chat often mentioning the conversation we had previously. I think that it quite some achievement when they must get hundreds, if not thousands, of customers walking through their doors every month. Reviewed on: 4th January 2016

New service information being posted to current customers

I have had a few letters from the RBS in the run up to Christmas advertising new services they have for offers such as cash back on your monthly bills. I like being offered and informed about some of the services and options available but some of them did not really suit me or my buying and savings habits. I may make a change to one of the payed accounts in the future and use the 3% rewards on household bills they told me about in one of the letters. This will more than cover the cost of the new account and costs. It would be good for me if there was some way of giving them basic information about my buying and savings habits even if not the details online so that I don't get all the junk mail for offers what will never be any use to me. Reviewed on: 24th December 2015

Change to overdraft without informing me it would happen

I recently went into my overdraft for the first time in a while and I had previously arranged an overdraft without a fee. I found to my irritation that I was now being charged a fee. I was not informed of any changes to my account in relation to this. This may be due to mail going missing or due to me having been out of the city for large periods of time over the last few years. It does seem to be their standard account practice these days but it still makes me angry for there to be unexpected changes and charges I am not informed about. I did try to get more information without much success but as I am out of my overdraft it is no longer as urgent for me to chase this up. Reviewed on: 24th December 2015

Happy with the service

The online banking is excellent. Very user friendly with good safety. Reviewed on: 19th December 2015

Not as good as they were.

You could speak to the manager once if you have a problem, not anymore, they say they will ring you back and don't. Reviewed on: 20th November 2015

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