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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.03 (115 reviews)

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4.05

Based on 115 reviews, last reviewed 20th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

16%

Latest highest rating:

5

A solid bank account RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the a... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

RBS Select Current Account reviews (115)

Review of the RBS, Select Current Account:

good

My wife and I have been customers of RBS in Rochdale for twenty years. We have three current accounts with them and a couple if ISAs. I can honestly say we have never - never - had any problems with them at all. The staff are always helpful and courteous; their online and telephone banking services work perfectly (though I haven't seen a bank manager for years); and the accounts always work well (except the interest rates, of course, are poor at the present time). We are, reluctantly, going to move one of our current accounts to another bank because of the special deals they are offering, which is caused by necessity in these difficult times. I felt I just had to send this after reading terrible reviews about the RBS, which are on the Review Centre site. Surely, it's not just me who's so delighted with RBS banking? Reviewed on: 6th November 2015

good account and always helpful when chatting to cashiers or online

whenever I have any issues with my account the staff at my branch are always helpful and quick to resolve any issues Reviewed on: 15th November 2016

Excellent Customer Service

I have been a customer of RBS for many years and I can't fault their customer service. I occasionally have to phone up with queries or to visit a branch and I have never has anything less that excellent customer service. Once I had scheduled an account review but there was some mix up and the advisor who I was due to see was not there. The branch manager handled the review himself and managed to massively help me sort my finances out. The only slight criticism is that it can sometimes be quite difficult to get through via telephone. Reviewed on: 14th November 2016

Brilliant Customer Service

Our branch are very good at keeping us up to date and ensuring that we have everything that we need. As a forces family on the move a lot they know that it's easier to pick up the phone to catch us rather than mailings. Friendly and helpful, everything you need in customer service Reviewed on: 14th November 2016

RBS Current account

Always good to deal with in the branch and have never had any problems with the current account Reviewed on: 24th October 2016

Always sticking with rbs

They've always been very helpful and I find their app most useful and easy to understand. I always recommend when asked about such things. Reviewed on: 30th June 2016

Loyal and proud

I have been with RBS since I was 15 and over 17 years later I have stayed with them and will in future. Reviewed on: 29th June 2016

Great bank!

Always a great pleasure doing my business with RBS Thanks for the help and support I needed Reviewed on: 10th June 2016

Basic account, no frills but no cost. Not sure if it is better to stick with this or try one of the many fancy, monthly cost, accounts that apparently give all sorts of benefits/rewards.

Looking at Reward accounts with RBS. Sceptical. Do I need it, will I be better off, or will the bank be better off. They tell me I will be so I should trust that a reputable bank wouldn't lie? Reviewed on: 4th May 2016

Good customer service

We had to change our account and they changed all our direct debits on to our new account Reviewed on: 21st April 2016

best bank on high st for current accounts

the best bank on the highst for internet/ phone banking there apps and phone banking for current accounts are by far the easiest and most efficient ways of managing your money these day Reviewed on: 28th March 2016

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