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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.03 (115 reviews)

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4.05

Based on 115 reviews, last reviewed 20th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

16%

Latest highest rating:

5

A solid bank account RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the a... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

RBS Select Current Account reviews (115)

Review of the RBS, Select Current Account:

Change to overdraft without informing me it would happen

I recently went into my overdraft for the first time in a while and I had previously arranged an overdraft without a fee. I found to my irritation that I was now being charged a fee. I was not informed of any changes to my account in relation to this. This may be due to mail going missing or due to me having been out of the city for large periods of time over the last few years. It does seem to be their standard account practice these days but it still makes me angry for there to be unexpected changes and charges I am not informed about. I did try to get more information without much success but as I am out of my overdraft it is no longer as urgent for me to chase this up. Reviewed on: 24th December 2015

A solid bank account

RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the app and online service is excellent. Reviewed on: 20th November 2024

Rang them for a technical issue and it was resolved...

Rang them for a technical issue and it was resolved easily . Reviewed on: 4th September 2024

The app is very accessible and find it easier to ban...

The app is very accessible and find it easier to bank with them as a result Reviewed on: 31st August 2024

easy to use and very efficient customer service.

easy to use and very efficient customer service. Reviewed on: 14th April 2024

Great app services and account options

Great app services and account options Reviewed on: 15th February 2024

The RBS Select account has a major drawback which in...

The RBS Select account has a major drawback which in my opinion seriously detracts from the account's usefulness. The account charges fees for failed transactions due to insufficient balances, this encourages users to maintain an excessive balance in their current account, not only missing out on interest, but also leaving them vulnerable to misuse of their debit card. Personally I prefer to transfer money from inaccessible savings to my current account prior to each purchase as an added layer of security protecting my funds from fraud. Reviewed on: 27th January 2024

Rubbish

Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours later. Nobody can explain why it has been suspended. It is now going to take another 48 hours whilst they ‘investigate’. The call centre are friendly but pretty useless, they won’t provide any further updates and apparently there is nobody else to talk to (apparently you cannot speak to the fraud team). I now cannot access any money. Useless. I’ll be changing back to my previous bank (HSBC), once I can actually access my money again. If you want to keep your money locked up with absolutely no access, then I’d recommend otherwise they are pretty useless. Reviewed on: 16th August 2023

ABSOLUTELY RUBBISH

First RBS opened the account and confirm it but after that without any reason they closed it. Disgusting !!! Shame !!! Reviewed on: 20th April 2023

I love

i love this bank. nice and honest service. after unpleasant experiences in other banks, this one is the best for me Reviewed on: 11th April 2023

Excellent Service

Great bank, their app os super user friendly and their customer service have always been helpful and accommodating. Reviewed on: 11th April 2023

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