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Saffron Building Society: Mortgages reviews

4.31
Based on 496 reviews, last reviewed 6th Feb 2025
63% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Saffron - the number one Building Society Lisa Holden has 10/10 customer service skills. Lisa had simplified things for me to better understand the process along with the next steps to get the... Read more Reviewed on: 6th February 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (496)

Review of the Saffron Building Society, Mortgages:

Expat Landlord

5
For my situation being an Expat landlord not that many choices but always friendly informed staff and really helpful and very reactive. Reviewed on: 17th January 2025

Saffron - the number one Building Society

5
Lisa Holden has 10/10 customer service skills. Lisa had simplified things for me to better understand the process along with the next steps to get the re-mortgage over the line and in-place. I would highly recommend Saffron to all. (thank you dearly, Lisa) Reviewed on: 6th February 2025

Spoke to Gabbie Davis in the mortgage retention team...

5
Spoke to Gabbie Davis in the mortgage retention team who was extremely helpful and provided the required info and follow up straight away. Really appreciated the excellent customer service Reviewed on: 4th February 2025

Great Customer Service

5
Lisa was very helpful, providing great customer service for the query and answers, Reviewed on: 4th February 2025

Lisa Holden - Retentions Manager

5
I spoke to Lisa Holden. She was polite, knowledgeable, friendly and helpful. Reviewed on: 3rd February 2025

Clear explanation on options available, very helpful

5
Clear explanation on options available, very helpful Reviewed on: 31st January 2025

Very informative staff

5
Each member of the saffron team has been extremely helpful and informative. They have been responsive and timely on all communications. Reviewed on: 31st January 2025

Gabbie was great / do expats get a good deal?

5
Gabbie was a pleasure and easy to deal with. Being an expat (even though I was born and lived in the UK for 27 years) then I'm not sure we get much of a range of products and if they are very competitive rates Reviewed on: 30th January 2025

Customer service.

5
Really excellent customer service. Mortgage rates not always as competitive as other banks. Reviewed on: 30th January 2025

calls answered promptly.

5
calls answered promptly. staff helpful Reviewed on: 30th January 2025

Stress free experinece

5
smooth communication, competitive rates Reviewed on: 30th January 2025

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