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Saffron Building Society: Mortgages reviews

4.28
Based on 468 reviews, last reviewed 17th Jan 2025
29% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Good friendly phone conversation Good friendly phone conversation Reviewed on: 17th January 2025
Ray's avatar
Ray

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (468)

Review of the Saffron Building Society, Mortgages:

Excellent customer service.

5
Excellent customer service. Knowledgeable polite and friendly and easy availability compared to other banks Reviewed on: 5th November 2024

Unusual mortgage

5
Unusual mortgage for me was handled quickly and efficiently, after I had been turned down by others Reviewed on: 4th April 2024

Great customer service, friendly, good listeners and...

5
Great customer service, friendly, good listeners and very helpful. Highly recommend Saffron! Reviewed on: 3rd April 2024

Respectful and supportive customer service

5
Respectful and supportive customer service Reviewed on: 3rd April 2024

Helped with a Share of Freehold mortgage

5
I was a first time buyer that wanted to buy a flat where the building was share of freehold. For some reason no other mortgage providers would consider this but Saffron got it together and made me a good offer. Would recommend! Reviewed on: 3rd April 2024

I have a brilliant mortgage - best I could find

5
I have a brilliant mortgage - best I could find and exceeded my expectations. They coped with my solicitor going out of business at the critical moment but still gave me the mortgage! Reviewed on: 3rd April 2024

Excellent service

5
I needed an expat mortgage to purchase my mother’s flat and they were very helpful - on returning to the UK this was changed to a buy to let UK mortgage and all my dealings with Saffron Building Society have been professional, timely and helpful. Much to recommend them! Reviewed on: 3rd April 2024

Saffron still believes in the personal touch!

5
I have recently been singing Saffron's praises to friends and colleagues. All my dealings have been direct with Saffron staff whom all have always been helpful. The most interesting part was that I was able to connect to a real person quickly and one two occasions spoke with same person!! They were able to access my record almost instantly. Reviewed on: 3rd April 2024

Simply the best .. Saffron Building Society

5
After trying our own bank and others for a mortgage and getting nowhere. Saffron building society not only gave us a mortgage but beat all of the other rates we were offered. We would not go anywhere else for a mortgage now and they deserve to be recognised for being a customer friendly ,informative and superb building society. Reviewed on: 3rd April 2024

I rang to change my address on a buy to let.

3
I rang to change my address on a buy to let. Was told she could not do it and I must email in. I did that and waited 3 weeks- Nothing, so I called and was kicked back on your waiting system twice. When I got through to a human she felt with my dress change with no problem Reviewed on: 25th March 2024

Timely advice of re-mortgage deal

5
Timely advice of re-mortgage deal and double checked my requirements Reviewed on: 20th March 2024

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