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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1124 reviews)

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4.75

Based on 1,124 reviews, last reviewed 8th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Great service It was really easy to get to speak to the right person, there was no waiting time and my query was dealt with immediately. Reviewed on: 8th September 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1124)

Very professional

Very experienced and knowledgeable about the products And if I didn’t understand anything, she was always able to come back and explain it once again if needed. Reviewed on: 1st May 2026

The lady who help me was very patient and lovely...

The lady who help me was very patient and lovely Reviewed on: 30th April 2026

Update on my repayment options

Extremely polite and helpful also rang me straight back when line failed. Reviewed on: 29th April 2026

Friendly and approachable.

Friendly and approachable. Clear advice. Reviewed on: 28th April 2026

It was very pleasant and easy and both Alana and Lis...

It was very pleasant and easy and both Alana and Lisa were extremely helpful. Reviewed on: 28th April 2026

Lisa was very friendly and answered all my questions

Lisa was very friendly and answered all my questions Reviewed on: 28th April 2026

Great customer service, spoke to Kim she was very he...

Great customer service, spoke to Kim she was very helpful. Reviewed on: 24th April 2026

I have had extremely polite and helpfull phone calls...

I have had extremely polite and helpfull phone calls and advice from all contacts with Safron. Lisa Howard was especially helpful Reviewed on: 21st April 2026

Competitive rates, excellent service

Saffron has offered competitive rates judged in the national economic context at any given time, and has given outstanding personal service and support, over the 16 years of my experience. Reviewed on: 21st April 2026

Recently completed remortgage with Saffron.

Recently completed remortgage with Saffron. Everything went smoothly much better than expected Reviewed on: 21st April 2026

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