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Saffron Building Society: Mortgages reviews

4.37
Based on 550 reviews, last reviewed 11th Mar 2025
177% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Very good customer service from Kim. Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (550)

Review of the Saffron Building Society, Mortgages:

Great app and top customer service.

5
I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my account and the app is not lpleasant. Reviewed on: 11th December 2024

Charged me the earth which intern lead to me losing...

1
Charged me the earth which intern lead to me losing my house Reviewed on: 28th October 2024

Courteous and efficient service and always professio...

5
Courteous and efficient service and always professional assistance with any queries or requests Reviewed on: 25th October 2024

Very smooth transaction.

5
Very smooth transaction. Queries to customer service answered promptly and efficiently. Reviewed on: 22nd October 2024

Straightforward interactions, no issues

5
Straightforward interactions, no issues Reviewed on: 21st October 2024

Friendly, easy and good value

5
Staff are always friendly, helpful and easy to access and use service. Reviewed on: 16th October 2024

Always helpful friendly and efficient.

5
Always helpful friendly and efficient. Someone phoned to check if I’d received information I was sent. I’ve not rated the value for money as excellent because I’ve not made a complete check of mortgages offered elsewhere but I think it’s at least good. Reviewed on: 11th October 2024

friendly and helpful customer service

4
friendly and helpful customer service Reviewed on: 8th October 2024

I like this business.

5
I like this business. Very good customer service - responding to phone calls, emails etc. Reasonable choice of products. Feels like a small but professional building society. Reviewed on: 8th October 2024

Lisa Howard was extremely helpful thank you.

5
Lisa Howard was amazing and made sure that I understood everything about my questions after my solicitor was not able to explain my questions. Lisa fully explained it and I now understand and came away happy and satisfied with the service from Lisa. Thank you. Reviewed on: 26th September 2024

A good mortgage at an excellent rate.

5
A good mortgage at an excellent rate. Reviewed on: 26th September 2024

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