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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.31 (499 reviews)

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4.32

Based on 499 reviews, last reviewed 7th Feb 2025

74% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

69%

13%

Latest highest rating:

5

Kimberly Willet who I spoke to on the phone was grea... Kimberly Willet who I spoke to on the phone was great, very helpful. The live chat option was also good as this allowed me to speak to someone and the... Read more Reviewed on: 7th February 2025

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (499)

Review of the Saffron Building Society, Mortgages:

Poor response from extension team.

Poor response from extension team. Reviewed on: 15th January 2025

Buy to let with parents as tenants

I have taken out a buy to let mortgage that has my parents as tenants. I am ensuring they have a home for life! Although saffron are one of the few lenders to offer this, it’s interest only and I’d much prefer a repayment mortgage. Customer service from saffron has been excellent! Actually saved my sanity when my solicitors were dragging their feet. Very friendly, down to earth and explained everything really clearly. Reviewed on: 30th April 2024

They are easy to talk and we had good experience wit...

They are easy to talk and we had good experience with Saffron . Reviewed on: 29th April 2024

Mortgage payment changes ..

We asked if we could have a mortgage break due to unexpected circumstances with my husband's health, and we mutually agreed to pay interest only for 6 months, whilst we release some equity from the house to pay off the mortgage balance. Reviewed on: 29th April 2024

Online accounts

I like to be able to access my account online. It's unbelievable that you don't have access to such a system. Reviewed on: 26th April 2024

Extremely dissatisfied

I am very disappointed in the service provided to me when coming into difficulties with a change of name for sole proprietor purposes for my mortgage. The bank was not willing to consider a UK citizen residing in the United States to take over part of the mortgage to allow me to keep the property and the competitive rate. I don’t believe the bank has done everything in their power to help genuine working class people to keep hold of their livelihood after working hard to attain this. Reviewed on: 25th April 2024

Saffron BS made fair offer

Saffron BS made fair offer of a second two year fix after my existing fix expires thus saving me from having to pay the higher variable rate. Prompt service and follow up when I delayed responding due to holiday absence. Reviewed on: 9th April 2024

Home! my biggest investment, me security-Saffron BS.

Saffron staff were happy to answer questions. Real people on the telephone, brilliant! The willingness to help spoke volumes. I had a 5 year fixed and now I have a 2 year fixed. I started working at 17 to supplement University needs such as field trips. My views on many aspects shifted and I quickly saw how hard life is. By the time I gained my second Masters Degree in Biochemistry I had decided it was time to develop my teaching ambitions and the thought of property ownership - and a home for retirement security down the line became a factor. I executed my plan, gained a teaching degree/ DfE registered! and QTS, and applied for a mortgage shortly after accepting my first secondary school teaching post. I am now looking forward to becoming mortgage free asap. Saffron understand that my home is my biggest investment, and also that it is my security. The staff I spoke with did not mince their words and explained options and product ranges in a manner I could make sense of. Reviewed on: 5th April 2024

We remortgaged with Saffron before the 2008 Crash.

We remortgaged with Saffron before the 2008 Crash. We were looking for a proper mortgage rather than 2-year 'products' that ex-building societies were offering. The rate was based on the bank rate and as bank rates fell Saffron waived the collar, and I will be forever grateful that they did. It helped us through some difficult times. I felt that we were in a partnership, and that is what the best of the building societies used to offer. Reviewed on: 5th April 2024

always friendly and helpful .

always friendly and helpful . also help with explaining where i am financially which i really like and need as I'm rubbish at that. Reviewed on: 4th April 2024

A Light in the Darkness

After Nat West tried to double our mortgage payments and refused to extend our current mortgage deal, despite never having missed a payment, and then Santander prevaricated and were making us jump through hoops, we came across Saffron. Within days we had an agreement in principal, followed very quickly by a mortgage offer with a better deal than we had with our initial Nat West mortgage. Highly recommended. Reviewed on: 4th April 2024

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