Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.31
Based on 492 reviews, last reviewed 31st Jan 2025
65% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Clear explanation on options available, very helpful Clear explanation on options available, very helpful Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (492)

Review of the Saffron Building Society, Mortgages:

Excellent customer service.

5
Excellent customer service. Knowledgeable polite and friendly and easy availability compared to other banks Reviewed on: 5th November 2024

Saffron still believes in the personal touch!

5
I have recently been singing Saffron's praises to friends and colleagues. All my dealings have been direct with Saffron staff whom all have always been helpful. The most interesting part was that I was able to connect to a real person quickly and one two occasions spoke with same person!! They were able to access my record almost instantly. Reviewed on: 3rd April 2024

Simply the best .. Saffron Building Society

5
After trying our own bank and others for a mortgage and getting nowhere. Saffron building society not only gave us a mortgage but beat all of the other rates we were offered. We would not go anywhere else for a mortgage now and they deserve to be recognised for being a customer friendly ,informative and superb building society. Reviewed on: 3rd April 2024

I rang to change my address on a buy to let.

3
I rang to change my address on a buy to let. Was told she could not do it and I must email in. I did that and waited 3 weeks- Nothing, so I called and was kicked back on your waiting system twice. When I got through to a human she felt with my dress change with no problem Reviewed on: 25th March 2024

Timely advice of re-mortgage deal

5
Timely advice of re-mortgage deal and double checked my requirements Reviewed on: 20th March 2024

Satisfied client

5
I have only been with Saffron Building Society since end of September 2023. So far I have been very very pleased with everything. Reviewed on: 19th March 2024

A helpful, approachable and profession team

5
A helpful, approachable and profession mortgage services team have made my proudct switch feel super easy. Thanks to the team. Reviewed on: 18th March 2024

Saffron supported me when the Mortage rates raced th...

5
Saffron supported me when the Mortage rates raced though the roof and they stuck with the previously quoted rate. Reviewed on: 18th March 2024

Promptly and efficient

5
Promptly and efficiently dealt with, clear and precise documentation Reviewed on: 18th March 2024

Concise , clear advice.

5
Concise , clear advice. Customer relations great Reviewed on: 18th March 2024

Saffron have been great for me, their customer servi...

5
Saffron have been great for me, their customer service is always good. Reviewed on: 13th March 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products