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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.34 (525 reviews)

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4.33

Based on 525 reviews, last reviewed 22nd Feb 2025

204% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

13%

Latest highest rating:

5

No troubles with Saffron, staff are very knowledgeab... No troubles with Saffron, staff are very knowledgeable with their mortgages and very polite advising clients on new mortgage rates. Although disappo... Read more Reviewed on: 22nd February 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (525)

Review of the Saffron Building Society, Mortgages:

Very impressed!

I’m always very impressed when I call customer services whether it is in relation to my savings or mortgage account. Reviewed on: 16th January 2024

Very helpful and polite advice.

Very helpful and polite advice. Able to answer all questions and deal promptly with our mortgage renewal. Reviewed on: 13th February 2025

Everyone was very helpful spoke well and we could un...

Everyone was very helpful spoke well and we could understand phone calls where returned promptly Reviewed on: 13th February 2025

Advisors have been friendly and helpful whenever I'v...

Advisors have been friendly and helpful whenever I've contacted the building society. They've given me the key information I need and the next steps Reviewed on: 13th February 2025

Helpful and understanding

The person I spoke to - Lisa Holden - was very understanding and helpful. My mortgage period was due to end, it came at a particularly difficult time for me (bereavement). Lisa was understanding and helped to extend the period to allow me some breathing space at a period of great difficulty for me. She was very helpful. Reviewed on: 12th February 2025

Anne Sleeper gave me excellent service over the phon...

Anne Sleeper gave me excellent service over the phone today Reviewed on: 12th February 2025

friendly quick advice

friendly quick advice, I have received all information I needed Reviewed on: 10th February 2025

Kimberly Willet who I spoke to on the phone was grea...

Kimberly Willet who I spoke to on the phone was great, very helpful. The live chat option was also good as this allowed me to speak to someone and they then rang me as I live in Qatar and I was having difficulties calling them Reviewed on: 7th February 2025

Excellent Customer Service

I spoke to Kim on the phone she was incredibly helpful and friendly in relation to a query I had about my mortgage with Saffron. Kim explained the process in detail so that I understood the next steps. All around excellent customer service. Reviewed on: 7th February 2025

When ever I need information about my Mortgage ,I re...

When ever I need information about my Mortgage ,I received clear and precise feedback from your Staff Reviewed on: 7th February 2025

Saffron - the number one Building Society

Lisa Holden has 10/10 customer service skills. Lisa had simplified things for me to better understand the process along with the next steps to get the re-mortgage over the line and in-place. I would highly recommend Saffron to all. (thank you dearly, Lisa) Reviewed on: 6th February 2025

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