Write a review

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.34 (525 reviews)

View other Saffron Building Society products

4.33

Based on 525 reviews, last reviewed 22nd Feb 2025

204% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

13%

Latest highest rating:

5

No troubles with Saffron, staff are very knowledgeab... No troubles with Saffron, staff are very knowledgeable with their mortgages and very polite advising clients on new mortgage rates. Although disappo... Read more Reviewed on: 22nd February 2025

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

Read all reviews See your review

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (525)

Review of the Saffron Building Society, Mortgages:

Very impressed!

I’m always very impressed when I call customer services whether it is in relation to my savings or mortgage account. Reviewed on: 16th January 2024

Spoke to Gabbie Davis in the mortgage retention team...

Spoke to Gabbie Davis in the mortgage retention team who was extremely helpful and provided the required info and follow up straight away. Really appreciated the excellent customer service Reviewed on: 4th February 2025

Great Customer Service

Lisa was very helpful, providing great customer service for the query and answers, Reviewed on: 4th February 2025

Lisa Holden - Retentions Manager

I spoke to Lisa Holden. She was polite, knowledgeable, friendly and helpful. Reviewed on: 3rd February 2025

Clear explanation on options available, very helpful

Clear explanation on options available, very helpful Reviewed on: 31st January 2025

Very informative staff

Each member of the saffron team has been extremely helpful and informative. They have been responsive and timely on all communications. Reviewed on: 31st January 2025

Gabbie was great / do expats get a good deal?

Gabbie was a pleasure and easy to deal with. Being an expat (even though I was born and lived in the UK for 27 years) then I'm not sure we get much of a range of products and if they are very competitive rates Reviewed on: 30th January 2025

Customer service.

Really excellent customer service. Mortgage rates not always as competitive as other banks. Reviewed on: 30th January 2025

calls answered promptly.

calls answered promptly. staff helpful Reviewed on: 30th January 2025

Stress free experinece

smooth communication, competitive rates Reviewed on: 30th January 2025

I rang to amend the bank details for our Direct Debi...

I rang to amend the bank details for our Direct Debit on our monthly mortgage payment. The lady was very helpful and we made the changes with no problems. Very fast service and wasn’t on hold for long which is always a bonus! Reviewed on: 29th January 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Loughborough Building Society 4.77 from 63 reviews
Mortgages
from Family Building Society 4.91 from 386 reviews
Mortgages
from Chorley Building Society 4.93 from 201 reviews

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub