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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.37 (553 reviews)

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4.37

Based on 553 reviews, last reviewed 13th Mar 2025

187% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

13%

Latest highest rating:

5

Easy to contact, prompt response, UK representative. Easy to contact, prompt response, UK representative. Extremely helpful! Reviewed on: 13th March 2025

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (553)

Review of the Saffron Building Society, Mortgages:

The mortgage process was inefficient and laborious

The process to open an expat buy to let mortgage with you was horrible. The requirements kept changing or being added to. We weren’t able to speak directly with you, which feels incredibly impersonal and just added even more to the inefficiency of it all, meaning any question took a week to answer. For the amount of money we paid you in fees, we should have had the direct dial of a liaison that helped manage the whole process. After finally getting the mortgage, I spoke to someone to get the online account open and they were extremely helpful, what a contrast! Reviewed on: 5th August 2024

Easy to contact, prompt response, UK representative.

Easy to contact, prompt response, UK representative. Extremely helpful! Reviewed on: 13th March 2025

Lovely advisor!

Lovely advisor! Polite and helpful. Reviewed on: 13th March 2025

Excellent customer service

All my phone calls about the mortgage have been dealt with in a very friendly, professional and helpful manner, although Kim was particularly brilliant today. I just wish the interest rates were a bit more competitive! Reviewed on: 13th March 2025

Very good customer service from Kim.

Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025

Excellent response, extremely efficient and helpful

Excellent response, extremely efficient and helpful Reviewed on: 11th March 2025

Saffron have been very enjoyable to work with

Saffron have been very enjoyable to work with to date. They have been easy to make contact with and easy to speak with over email and phone. Reviewed on: 10th March 2025

Renewing mortgage, good service so far.

Renewing mortgage, good service so far. Reviewed on: 10th March 2025

Mortgage Query

Helpful friendly support, prompt action. Reviewed on: 10th March 2025

Lisa was super friendly and helpful

Lisa was super friendly and helpful Reviewed on: 7th March 2025

Amazing knowledge or understanding of my query

Lisa is very knowledgable and has superb understanding of the process I asked about. Thank you! Reviewed on: 7th March 2025

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