Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.37
Based on 550 reviews, last reviewed 11th Mar 2025
177% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Very good customer service from Kim. Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (550)

Review of the Saffron Building Society, Mortgages:

Straightforward interactions, no issues

5
Straightforward interactions, no issues Reviewed on: 21st October 2024

Very good customer service from Kim.

5
Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025

Excellent response, extremely efficient and helpful

5
Excellent response, extremely efficient and helpful Reviewed on: 11th March 2025

Saffron have been very enjoyable to work with

4
Saffron have been very enjoyable to work with to date. They have been easy to make contact with and easy to speak with over email and phone. Reviewed on: 10th March 2025

Renewing mortgage, good service so far.

5
Renewing mortgage, good service so far. Reviewed on: 10th March 2025

Mortgage Query

5
Helpful friendly support, prompt action. Reviewed on: 10th March 2025

Lisa was super friendly and helpful

5
Lisa was super friendly and helpful Reviewed on: 7th March 2025

Amazing knowledge or understanding of my query

5
Lisa is very knowledgable and has superb understanding of the process I asked about. Thank you! Reviewed on: 7th March 2025

Great customer service from Mortgage Retentions

5
Lisa H of the Mortgage Retentions team was very knowledgeable, helpful and professional in the way she interacted with me. She very patiently listened and provided information on possible options once my fixed rate comes to an end, even the options that were more hypothetical in nature. This decision is one of the bigger financial decisions I have to make during my lifetime and I appreciate the time Lisa gave me. Reviewed on: 7th March 2025

Great customer service

5
Throughout the process of securing my loan Kim was thorough, helpful and explained everything fully and simply Reviewed on: 6th March 2025

Saffron has always been helpful.

5
Saffron has always been helpful with any queries I have had and always on hand. Nothing is ever too much trouble. Kim today was, as has Lisa and others in the past, incredibly attentive. Reviewed on: 5th March 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products