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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3809 reviews)

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4.52

Based on 3,809 reviews, last reviewed 14th Feb 2025

12% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Following an issue with our app and making withdrawa... Following an issue with our app and making withdrawals from it. It was great to ring the help line and get an instant answer from a member of staff an... Read more Reviewed on: 14th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3809)

Review of the Saffron Building Society, Savings:

Regular annual saver account perfect to budgeting

I find your regular annual saver account invaluable and have held one every year since 2013. Mine pays out each 14th December which is ideal for winter peak expenditure. Reviewed on: 11th December 2024

ISA completion instruction ...

Received email about isa coming to a close telephoned saffron to inform them what I wanted to happen easy to complete my instructions over the phone Reviewed on: 10th January 2025

Wonderful staff

Staff at Royston are always fantastic and very kind and helpful Loved the Christmas atmosphere and tree. Nothing is ever too much trouble for any of the staff and the new ladies are very lovely too. Reviewed on: 10th January 2025

Met with Carol and Russell got some good advice...

Met with Carol and Russell and got some good advice to use community saver accounts Reviewed on: 10th January 2025

keep branches open !

friendly staff knowledgeable. excellent service at all branches I have visited. Reviewed on: 10th January 2025

Account update

Called by phone, staff member knew what I was asking about, carried out my request, all 100%. Reviewed on: 10th January 2025

Great staff interaction in the branch

Great staff interaction in the branch Reviewed on: 10th January 2025

Staff lacked knowledge ...

I struggled to get the answer to my question regarding an ISA Reviewed on: 10th January 2025

My experience with Saffron Building Society is good,...

My experience with Saffron Building Society is good, because they offer a wide variety of products, their interest rates are competitive, they're easily accessible via telephone, etc, they have good customer service staff if I need help with anything, and they're a trustworthy company. Reviewed on: 10th January 2025

It’s nice to be able to have a shop to go to and spe...

It’s nice to be able to have a shop to go to and speak to a member of staff who are always friendly and mainly knowledgeable on the products that you are selling. Reviewed on: 10th January 2025

Helpful Phone Call

Good experience on phone call to transfer savings account. Really easy to sort out, however I was told it would be sorted by Monday and I haven't received an update yet as of Friday. If something was sent in the post it would have been great to get a head up. But overall a good experience. Reviewed on: 10th January 2025

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