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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3794 reviews)

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4.52

Based on 3,794 reviews, last reviewed 7th Feb 2025

28% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Bishops Stortford Branch - Friendly staff and effici... Bishops Stortford Branch - Friendly staff and efficient - Reviewed on: 7th February 2025

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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3794)

Review of the Saffron Building Society, Savings:

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

Lauren has outstanding customer service.

Lauren has outstanding customer service. She offers relevant products , knows me and my family by name, understanding, friendly and fantastic with my children. Her service alone is enough to not make us bank anywhere else. Reviewed on: 4th February 2025

Priya 5*

I spoke with Priya - There was an issue with my application which Priya rectified with promptness and professionalism. I also appreciated the callback updating me on the progress of my application which resulted in an opened account soon after. She could not have been more helpful. Thank you! Reviewed on: 3rd February 2025

Very cheerful and helpful and very efficient

Very cheerful and helpful and very efficient Reviewed on: 3rd February 2025

Very helpful at Colchester branch

Very helpful at Colchester branch Reviewed on: 3rd February 2025

Excellent meeting with Emily.

Excellent meeting with Emily. Clear explanations and questions answered. Correct products advised and further meetings made for other services after. It is vital to get the correct savings. Reviewed on: 2nd February 2025

professional service

The advisor who dealt with my query was professional, polite, friendly and clear in his explanations with regard to the product features. Making the renewal of my maturing savings account quick & easy Reviewed on: 2nd February 2025

P.O.A management of funds and information

Having all sorts of problems managing money for my mum and dad as POA, Judy went over and above with much needed information to help with other applications as well, Thank You, Regards Darren Reviewed on: 1st February 2025

Excellent customer service.

Excellent customer service. Very friendly but professional staff. Reviewed on: 1st February 2025

Excellent service form the Brentwood team as always...

Excellent service form the Brentwood team as always it nice to talk to a real person and a very helpful lady as well Reviewed on: 31st January 2025

Colchester Branch

Good rates compared to others in town. Staff very pleasant and knowledgeable answered my queries with ease. Reviewed on: 31st January 2025

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