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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.6 (4165 reviews)

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4.57

Based on 4,165 reviews, last reviewed 5th Apr 2025

295% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Staff were friendly and helpful. Staff were friendly and helpful. Reviewed on: 5th April 2025

Verified source

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4165)

Review of the Saffron Building Society, Savings:

Very helpful

I spoke with a very helpful person who helped to get me logged into my account Reviewed on: 2nd April 2025

Help for hearing difficulties.

I have hearing difficulties and am getting over a heart attack, I was a touch anxious over my wife being allowed to do the transaction with my permission. Kendra put me at ease and allowed all to go through after simple but clear security passes. Reviewed on: 1st April 2025

Good product but online app does not reflect the T’s...

Good product but online app does not reflect the T’s and C’s, so hard to manage account without contacting customer services or branch. Also slow to give customer maturity options - I received an email saying I would be sent a pack, but maturity is in 4 days time and I am still waiting. Reviewed on: 1st April 2025

Happy with the service received from Ian today help...

Happy with the service received from Ian today help me with my product switch. Reviewed on: 1st April 2025

Always very friendly and helpful

Always very friendly and helpful Reviewed on: 1st April 2025

Very polite and helpful everything easily sorted out

Very polite and helpful everything easily sorted out Reviewed on: 1st April 2025

Very helpful.

Very helpful. Efficient and pleasant. Respectful Reviewed on: 1st April 2025

Problems with online account speedily resolved

I attempted to open an online ISA account but came up against a problem which was very speedily resolved with a call to Saffron (Stacey) Reviewed on: 31st March 2025

Ian was very helpful and friendly

Ian was very helpful and friendly Reviewed on: 31st March 2025

excellent very good exceptonal service

excellent very good exceptonal service Reviewed on: 31st March 2025

Always happy with the service I receive at the Brent...

Always happy with the service I receive at the Brentwood Branch from everyone. Reviewed on: 31st March 2025

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