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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3810 reviews)

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4.52

Based on 3,810 reviews, last reviewed 14th Feb 2025

13% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Staff willing to listen and help. Staff willing to listen and help. Not rushed, polite. Reviewed on: 14th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3810)

Review of the Saffron Building Society, Savings:

We are a very small registered charity.

We are a very small registered charity. We found it really difficult to find any institution that would take us on board. When we contacted Saffron they were extremely helpful and welcoming.. Our account was up and running within two weeks and everyone was polite and there to answer any query we had. Reviewed on: 28th November 2024

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

I’m very happy with the help I received the man told...

I’m very happy with the help I received the man told me everything I needed to know Reviewed on: 4th November 2024

Changed one account to a savings account.

Changed one account to a savings account. Excellent help from staff Reviewed on: 4th November 2024

Poor customer service and product knowledge of staff...

Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app questions. A lot of work required here to improve. Reviewed on: 4th November 2024

Ok, pleased the security screens have now been removed

Ok, pleased the security screens have now been removed Reviewed on: 4th November 2024

They Answer the phones quick and ate efficient.

They Answer the phones quick and ate efficient. Reviewed on: 4th November 2024

Competitive rates & friendly staff

Freddie was very helpful and was able to swap accounts upon maturity. No admin from me required. Marvellous Reviewed on: 4th November 2024

Always professional and friendly service

Always professional and friendly service Reviewed on: 4th November 2024

Excellent monthly savings rate!

Excellent monthly savings interest rate with a good maximum of £500 permitted per month. Much better than other providers. Was able to benefit from this despite not having to open a Current Account with them, which was a bonus, although initially, I could only invest £50 per month for a year. But still a great deal. They rewarded me for my loyalty, which is very rare these days. Customer service agents are, friendly, and knowledgeable. Response times are very quick if you have any queries, and easy but safe access to online accounts is another added bonus. Highly recommend. Reviewed on: 3rd November 2024

easy mover

transfer to new account was very fast over the phone Reviewed on: 2nd November 2024

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