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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4236 reviews)

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4.58

Based on 4,236 reviews, last reviewed 25th Apr 2025

128% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Had a problem with login. Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going throug... Read more Reviewed on: 25th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4236)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

Wonderful!

Ally and Sam always 2 cheerful chaps on the counter- pleasure to deal with Reviewed on: 11th April 2025

Jess gave us time to explain our needs then discusse...

Jess gave us time to explain our needs then discussed our options . she was very polite and very good at her job. Reviewed on: 11th April 2025

Enjoy my visits to Saffron it is miles apart from ot...

Enjoy my visits to Saffron it is miles apart from other financial providers the tellers are always so friendly and help me with other issues i've been having with my banking. Thank you Bronwen, Lewis and Lauren Reviewed on: 11th April 2025

ISA transfers..

Emily was most helpful and explained the transfer from Santander to Saffron Building Society very well. It was a most useful meeting Reviewed on: 11th April 2025

Very helpful

Lewis has been very good and helpful Reviewed on: 11th April 2025

Pleased to see the branch is now open full time as I...

Pleased to see the branch is now open full time as I have been concerned about the changing opening hours Reviewed on: 11th April 2025

Over 40 years always had good service

Over 40 years always had good service Reviewed on: 11th April 2025

Service with a smile at Colchester

Service with a smile at Colchester Reviewed on: 11th April 2025

I received excellent service from Florrie today in t...

I received excellent service from Florrie today in the Saffron Walden branch. She was polite, helpful & efficient. Reviewed on: 10th April 2025

Great help with an enquiry today.

Stacey helped us with an enquiry today. She was patient, extremely helpful and professional. She was happy to wait while I found the information she asked for and then waited again while i struggled to get online. Great customer service in a world dominated by robots! Reviewed on: 10th April 2025

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