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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3879 reviews)

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4.53

Based on 3,879 reviews, last reviewed 21st Feb 2025

40% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3879)

Review of the Saffron Building Society, Savings:

Ware branch visit

Visited branch to withdraw funds to bank account, first time visiting the Ware branch since the refurbishment and very impressed Reviewed on: 16th January 2025

Amazing Flo ..!

Flo was brilliant, seen her a few times and always excellent and attentive. She remembered something we spoke about last week and asked me how it went…! You don’t get that very often from shops banks or stores … keep hold of her in your branch she’s brilliant Reviewed on: 19th February 2025

Advisor clear and helpful with options explained.

Advisor clear and helpful with options explained. Reviewed on: 19th February 2025

Great Customer Service and Value for Money

Great customer service and value for money, Max helped me with my transactions quickly and efficiently Reviewed on: 18th February 2025

Lauren was absolutely amazing, very knowledgeable an...

Lauren was absolutely amazing, very knowledgeable and helpful. Reviewed on: 18th February 2025

Very helpful and bubbly lady!!

Very helpful and bubbly lady. All staff are nice Reviewed on: 18th February 2025

Contact centre always the best.

Contact centre always the best. Happy to help, go the extra mile. They are best place for my money Reviewed on: 18th February 2025

Saffron Walden staff

Very warm welcome and conversations always asking how I am. Very kind in Saffron Walden branch. Banking with Saffron since 1980s. Reviewed on: 18th February 2025

New savings account

Excellent service from customer service at Saffron building society. Very helpful and friendly Reviewed on: 18th February 2025

Came in today and you are smiling happy even on such...

Came in today and you are smiling happy even on such a cold day Reviewed on: 18th February 2025

Had a friendly chat and pleased to talk someone in b...

Had a friendly chat and pleased to talk someone in branch. Reviewed on: 18th February 2025

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