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Saffron Building Society: Savings reviews

4.53
Based on 3,879 reviews, last reviewed 21st Feb 2025
40% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025
Sacha's avatar
Sacha

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3880)

Review of the Saffron Building Society, Savings:

.Survey reply

5
Good customer care service. Questions and queries answered quickly and efficiently Reviewed on: 28th April 2024

Had a friendly chat and pleased to talk someone in b...

5
Had a friendly chat and pleased to talk someone in branch. Reviewed on: 18th February 2025

Walked in and greeted with a smile and friendly lady

5
Walked in and greeted with a smile and friendly lady Reviewed on: 18th February 2025

Great service, friendly staff that always help.

5
Great service, friendly staff that always help. Reviewed on: 18th February 2025

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5
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paid in cash and transferred at royston

5
paid in cash and transferred at royston Reviewed on: 17th February 2025

regular customer never had a bad experience always f...

5
regular customer never had a bad experience always friendly and helpful Reviewed on: 17th February 2025

Customer service

5
Spoke to Lauren on customer service counter, very polite and helpful Reviewed on: 17th February 2025

Great customer service both in the branch and over t...

5
Great customer service both in the branch and over the telephone. Lyn in the Halstead branch very helpful and provided excellent advice. Reviewed on: 17th February 2025

Really helpful staff thank you for your help

5
Really helpful staff thank you for your help Reviewed on: 17th February 2025

Really helpful staff!

5
Really helpful staff! Thank you for your assistance. Reviewed on: 17th February 2025

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