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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3879 reviews)

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4.53

Based on 3,879 reviews, last reviewed 21st Feb 2025

40% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3879)

Review of the Saffron Building Society, Savings:

.Survey reply

Good customer care service. Questions and queries answered quickly and efficiently Reviewed on: 28th April 2024

Great customer service from Ian today

Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party bank accounts. Ian was so helpful and informative and made the process, post security verification, so easy for us. Thank you Reviewed on: 21st February 2025

Saffron Experience

Kendra Coady Gleeson was extremely helpful, polite and also expert in her work. Reviewed on: 21st February 2025

Amazing review with Emily

Financial wellbeing review with Emily. Happy with the products I have received. Explained everything clearly and is very lovely Reviewed on: 21st February 2025

Excellent service and excellent outcome

Excellent service and excellent outcome Reviewed on: 21st February 2025

Great customer service

Came in today to sort out closing a savings account and Lauren was very helpful and explained everything really well and made my experience better Reviewed on: 21st February 2025

A savings review.

Arranged a savings review. Easily booked. When I arrived welcomed and then quickly seen by Emily Barker-Grocott. She had prepared all the information about my accounts. Given advice and best plan going forward. Very friendly approach. Reviewed on: 21st February 2025

Good experiance

Helpful and warm Things have changed since I last came in. could do better with having people available to speak to. Reviewed on: 21st February 2025

Max has been very helpful in Brentwood

Max has been very helpful in Brentwood Reviewed on: 21st February 2025

Financial wellbeing review with Emily.

Financial wellbeing review with Emily. It was an excellent service. Discussed my accounts and maturing funds. Reviewed on: 21st February 2025

Staff ate always friendly and very helpful.

Staff ate always friendly and very helpful. Reviewed on: 21st February 2025

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