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Saffron Building Society: Savings reviews

4.59
Based on 4,352 reviews, last reviewed 22nd May 2025
54% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Max helped me understand my accounts and left me wit... Max helped me understand my accounts and left me with a lot of information about higher interest rates for my money. Very good customer service and al... Read more Reviewed on: 22nd May 2025
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Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4352)

Review of the Saffron Building Society, Savings:

The staff were a little lacking in personality.

3
The staff were a little lacking in personality. No smiles. Reviewed on: 23rd July 2024

Max helped me understand my accounts and left me wit...

5
Max helped me understand my accounts and left me with a lot of information about higher interest rates for my money. Very good customer service and always has been with Saffron Reviewed on: 22nd May 2025

Great chat

5
Lauryn and kyle were brilliant this morning at Colchester branch. Came in to pay money and had a great morning chat Reviewed on: 22nd May 2025

Not happy i can't add money to my account and was to...

1
Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025

Visit to Ware branch and love the face to face servi...

5
Visit to Ware branch and love the face to face service and polite well informed staff Reviewed on: 21st May 2025

Really helpful and knowledgeable staff

5
Really helpful and knowledgeable staff Reviewed on: 21st May 2025

Staff informative and helpful.

5
Staff informative and helpful. IAN and Bronwen served me. Reviewed on: 21st May 2025

Called into Ware branch to unlock my account, met wi...

5
Called into Ware branch to unlock my account, met with Megan who was excellent Reviewed on: 21st May 2025

I visit the branch from time to time to collect cash...

4
I visit the branch from time to time to collect cash and call up to transfer money, I do find the systems slow and have to wait longer than other financial institutions Reviewed on: 21st May 2025

I came into Royston branch and spoke to Caroline tod...

5
I came into Royston branch and spoke to Caroline today, I needed to close my small account as I am moving house out of the area. Caroline explained that I didn't necessarily need to close this because I was moving as you have online and phone services and she was really helpful and informative . Reviewed on: 21st May 2025

Heard that the isa rate was really good so came into...

5
Heard that the isa rate was really good so came into Brentwood to find out more Reviewed on: 20th May 2025

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