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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7219 reviews)

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4.84

Based on 7,219 reviews, last reviewed 21st Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7219)

Everything Great until something goes wrong

Everything about Saffron Building Society was great until the problems with the computer system. I needed to prove to an estate agent that I had the cash funds to buy a property on Thursday 18th January but could not access my account either on laptop, iphone or ipad. I phoned and was told that I could not be emailed by account balance but it would be sent 1st class for the cut-off day Friday. It finally arrived Tuesday 23rd January so missed the deadline and the property. Reviewed on: 24th January 2024

Unable to access the online account, too complicated...

Unable to access the online account, too complicated trying to get another password as they changed the system after the account was opened! Very disappointed as quite capable of online banking! I will be closing the account! Reviewed on: 24th January 2024

Everyday experience of using the branch where I live...

Everyday experience of using the branch where I live is good. The staff are pleasant, know their products, very informative and helpful. The product range rates of interest are not as good as elsewhere and that is why I might not encourage people to join Saffron. Reviewed on: 24th January 2024

Local branch with good staff.

Local branch with good staff. Nice to be able to actually go in a building and talk to someone. Reviewed on: 24th January 2024

When setting up accounts for my grandchildren all st...

When setting up accounts for my grandchildren all staff were very helpful and made the process easy. All information provided was clear and easy to understand Reviewed on: 24th January 2024

I needed my online ID and password to be reissued.

I needed my online ID and password to be reissued. This was fine, but they told me that the password would have many symbols. The password had no gap between "your new password is:(s,vu@..... As a result I didn't know exactly where the password should start? I managed to lock myself out again. The 2nd person I spoke to told me the password should have 10 characters, this made it much easier to identify and I logged in straight away. It would save a lot of time and confusion if the password had an obvious gap or staff told customers that passwords are 10 characters long in the first place. Reviewed on: 24th January 2024

Changes to interest rates

Their regular saver now has a variable rate of interest, not fixed Reviewed on: 24th January 2024

Early days.

Early days but good so far. Looking for regular saving accounts and places park money for future 'big buys' Reviewed on: 19th January 2024

I had a bond that needed renewing which I have commi...

I had a bond that needed renewing which I have committed to. Your girls were really pleasant and helpful but receiving the cheque and paperwork has not been easy. Reviewed on: 19th January 2024

Saffron have always been helpful with since I joined!

Opening my recent accounts was made very easy as well as the financial advice give to me has been very useful. Reviewed on: 17th January 2024

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