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Saffron Building Society: Savings reviews

4.76
Based on 6,363 reviews, last reviewed 1st Apr 2026
110% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Caroline was very helpful and resolved my query quic... Caroline was very helpful and resolved my query quickly and efficiently. I also appreciated good music while on hold. Reviewed on: 1st April 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6363)

Savings Review

5
I can't remember her name sorry! But there was a lovely woman in the Brentwood branch who helped me change my shared account into my own and told me how to open an online account. Reviewed on: 21st June 2023

Savings Review

5
Make sure you keep hiring people of the same high quality and pay them high salaries salaries Reviewed on: 21st June 2023

Savings Review

5
Shouldn't have needed to call. Please improve the web site. Reviewed on: 21st June 2023

Savings Review

5
mature account closure request actioned immediately with no problems Reviewed on: 21st June 2023

Savings Review

5
Staff are always knowledgeable about products and helpful, wait time is short Reviewed on: 21st June 2023

Savings Review

4
Service great I will however be removing £50k plus from the society shortly. Improvements: your rates for Easy access e saver and ISA are too far behind the market and on your online account only one external account can be nominated. Reviewed on: 21st June 2023

Savings Review

5
You are not local to me, so the phone is my only way of contact. It was lovely to speak to such a knowledgeable agent, who was kind and helpful. Nothing was too much trouble. Reviewed on: 21st June 2023

Savings Review

5
Accessing my account promptly by staff and resolving my query and confirming same in writing (required. as Executor of brother's estate. Reviewed on: 21st June 2023

Savings Review

5
Couldn’t improve its a pity other societies aren’t as good .The best two are Saffron and Skipton then the Coventry the rest forget it.Saffron staff always polite and professional. Reviewed on: 21st June 2023

Savings Review

5
very helpful Reviewed on: 21st June 2023

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