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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.48
Based on 3,515 reviews, last reviewed 15th Nov 2024
96% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

I renewed an ISA on line. I renewed an ISA on line. Staff were helpful, pleasant and surprisingly no holding on for ages. Wish I lived near a branch. Reviewed on: 15th November 2024
Tools's avatar
Tools

Latest lowest rating:

1

Poor customer service and product knowledge of staff... Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app question... Read more Reviewed on: 4th November 2024
Malcolm's avatar
Malcolm
Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3515)

Review of the Saffron Building Society, Savings:

Contradictory information given by Saffron about an ISA

3
My experience is hopefully unusual. I had tried to pay money into my ISA, but received an email to say that money had been taken out of it. When I rang to query, I was told that mine is a fixed rate ISA, and I cannot pay any more into it. However, I had previously paid money into the ISA with no issues. So essentially I've been given contradictory information by Saffron, and do not understand what the status of my ISA is. I do feel that a building society should understand its own products, and be consistent. Reviewed on: 12th November 2024
Ronald G's avatar
Ronald G

I renewed an ISA on line.

5
I renewed an ISA on line. Staff were helpful, pleasant and surprisingly no holding on for ages. Wish I lived near a branch. Reviewed on: 15th November 2024
Tools's avatar
Tools

Excellent service in quick time x Tom was great as w...

5
Excellent service in quick time x Tom was great as was debbie Reviewed on: 14th November 2024

Excellent service in quick time x Tom was great as w...

5
Excellent service in quick time x Tom was great as was debbie Reviewed on: 14th November 2024

I did not finish my chat and enquiries when the chat...

3
I did not finish my chat and enquiries when the chat expired, now cannot get back to the lady (Lauryn) I was chatting to, so frustrating. Reviewed on: 14th November 2024
dean b's avatar
dean b

Excellent Society

5
When dealing with Saffron Bdg Society one has the feeling of dealing with a friendly but efficient organisation that can be relied on.All the dealings I have had with them over the past two years have been excellent Reviewed on: 13th November 2024
Trevor W's avatar
Trevor W

Lyn was a great help explained everything perfectly

5
Lyn was a great help explained everything perfectly Reviewed on: 12th November 2024

excellent service

5
I have, sadly, just lost my husband. I found the service I received in dealing with his membership and transfer of monies excellent. kind and efficient Reviewed on: 12th November 2024
pamela hodson's avatar
pamela hodson

Very helpful

5
Very helpful staff and very informative with information Reviewed on: 12th November 2024
Elaine G's avatar
Elaine G

Very quick and seamless experience

5
Very quick and seamless experience Reviewed on: 12th November 2024
DL's avatar
DL

enquiry re best action on maturity of ISA.

5
enquiry re best action on maturity of ISA. Staff member understand and confirmed my proposal was possible and arranged the transfer to a new ISA Reviewed on: 11th November 2024
Charles D's avatar
Charles D

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