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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6632 reviews)

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4.77

Based on 6,632 reviews, last reviewed 13th May 2026

21% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Staff always pleasant. Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6632)

Sorted now!

!st time with Saffron. I got my ID, Ref. all mixed up. I had to Phone & got a very good lady who sorted me out, I am very Non Tech!!! Reviewed on: 12th June 2024

Attended the Bishops Stortford office for a coffee a...

Attended the Bishops Stortford office for a coffee and cake morning and was delighted to go in with my investment currently earning 3% and come out with it being transferred to an ISA paying 4.3% tax free. Had not considered it before and was absolutely thrilled with the advice that I had received. Reviewed on: 12th June 2024

Online chat person was useless.

Online chat person was useless. They said they would set up my new account but failed. Also they Promised to send email and transcript of chat but nothing happened. Reviewed on: 12th June 2024

It was very easy to open a savings account, otherwis...

It was very easy to open a savings account, otherwise I wouldn't have done it. Staff at Saffron are always polite and knowledgeable, that's why I chose them, even though there are higher interest rates elsewhere. Reviewed on: 12th June 2024

Maturity Instructions

Contacted via secure message to enquire when I would receive Maturity Instruction pack. Confirmed if I knew what I wanted to do, I could deal with it via secure messaging. All dealt with quickly and efficiently. Reviewed on: 12th June 2024

Excellent customer service

The lady was able to talk me through reinvestment when my savings mature and talk me through how to obtain maturity without a,teeing my standing order month,y, Reviewed on: 12th June 2024

Great customer service and interest rates.

Great customer service and interest rates. Reviewed on: 12th June 2024

I have been a customer for years so was disappointed...

I have been a customer for years so was disappointed to have been declined a savings product Reviewed on: 12th June 2024

Easy to get through to contact centre.

Easy to get through to contact centre. Helpful staff were able to resolve my issue. Good interest rates. Reviewed on: 10th June 2024

Nominated Bank Account not appearing.

Nominated Bank Account not appearing. Needed to change password. Had to wait in telephone queue for 20 mins. When I eventually got into my account, no nominated bank account appeared to transfer money into, despite having used this many times before. So had to phone again and wait 15 mins in queue. When I eventually got through, your employees were friendly, patient anfd helpful. Reviewed on: 8th June 2024

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