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Saffron Building Society: Savings reviews

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4.70
Based on 5,467 reviews, last reviewed 2nd Jan 2026
6% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026
Richard W's avatar
Richard W

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Savings Review

5
always prompt and helpful Reviewed on: 12th June 2023
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Saffron Member

Savings Review

2
Local BS supporting local causes. Waiting times are unacceptable. Very dissapointed at loss of Dunmow branch. More flexible accounts would be good - I am having to switch to another BS now for this reason. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
Very helpful and patient. Stayed on the line while I confirmed that all was now OK Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
I really love banking with saffron. The staff are always so helpful and friendly. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
advertise your telephone number more prominetly Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
Increase your 30 day notice savings accounts rates in line with others to save having to move money elsewhere Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
Very Good Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
The calll took 28 minutes to answer but the staff member was courteous and helpful Reviewed on: 12th June 2023
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Saffron Member

Savings Review

1
I telephone on 25th May 2023 about receiving the previous occupants post and one of my requests was for you to send a return envelope. I am still waiting. Reviewed on: 6th June 2023
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Saffron Member

Savings Review

5
Very brief wait telephoning . Choices clear & concise. Operators knew their business & were able to answer queries competently. No long wait for appointment. Could find nothing to improve. Reviewed on: 4th June 2023
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Saffron Member

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