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Saffron Building Society: Savings reviews

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4.70
Based on 5,467 reviews, last reviewed 2nd Jan 2026
6% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026
Richard W's avatar
Richard W

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Savings Review

5
She told me that you can now pay in all day! So I don’t have to come out when I should be working. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
No, always had the best service from both our branch in Royston and your head office. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

1
I have found the responses I have received from Saffron online to be slow. I think you need to look into your new application process as there appears to be a problem offering an initial balance when this is not possible. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

4
Happy to have opened market leading account but was a shame I couldn’t open over the phone while on phone to agent Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
Very helpful, knowledgable and efficient Reviewed on: 12th June 2023
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Saffron Member

Savings Review

4
Appropriate response to the enquiry Reviewed on: 12th June 2023
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Saffron Member

Savings Review

2
Up until now I've been really impressed with Saffron. The issue is still unresolved, so I suppose I'm slightly disappointed that after contacting you by telephone a simple, straightforward solution couldn't have been sorted out. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
Quite a long wait for the call to be answered but since you have just launched the 9% Regular Saver I am not surprised you were busy. Reviewed on: 12th June 2023
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Saffron Member

Savings Review

1
please see my secure message re the co-op wills service Reviewed on: 12th June 2023
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Saffron Member

Savings Review

5
My experience was via telephone, however I frequently the Brentwood branch and would like to say the staff are amazing there Reviewed on: 12th June 2023
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Saffron Member

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