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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.77
Based on 6,632 reviews, last reviewed 13th May 2026
21% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff always pleasant. Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026
DILYS L's avatar
DILYS L

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6632)

Very helpful - pleasant experience.

5
Very helpful - pleasant experience. Reviewed on: 21st June 2024
Stuart R's avatar
Stuart R

Account closed without warning

2
My last experience was getting an email from you telling me my withdrawal had been processed. Given I hadn't made one I was a tad worried, until I logged in and found you'd closed my account without warning. Apparently I didn't qualify for a member account as I hadn't been a member on some date in 2023, which I was a bit miffed by as I've had accounts with you on and off for years (although I've long lived in Yorkshire I was formerly in Essex, hence the connection). Reviewed on: 21st June 2024
Steve W's avatar
Steve W

The Royston Saffron BS

4
There is a branch near where I live and the staff are always kind and helpful. The products are competitive too, and offer a good rate of interest on the savings accounts. Reviewed on: 21st June 2024
Jennifer 's avatar
Jennifer

Small business savings

5
We are a small business and have started a savings account the rate is very good which means we get a good return on our investment. Reviewed on: 16th June 2024
Anthony R's avatar
Anthony R

Consumer facing technologies seem to work OK.

5
Consumer facing technologies seem to work OK. I have experienced queuing with the Telephone 0800 and abandoned a call . Reviewed on: 15th June 2024
Michael C's avatar
Michael C

Appointment Review

5
The appointment was on time , I was made to feel welcome and the options on investment explained to me. Reviewed on: 15th June 2024
Hilary C's avatar
Hilary C

Good service

5
I'm very pleased with the service I receive from Saffron Building Society Reviewed on: 14th June 2024
Robert S's avatar
Robert S

12 years of good service and counting

4
I've been saving with Saffron since 2012, usually with annual savings accounts. Almost all of my dealings have been online or by post, with everything dealt with accurately and in a timely manner. If I've had an issue there's no "here we go again" - it's usually fixed quickly first time, with no need for follow-up phone calls. Reviewed on: 14th June 2024
John K's avatar
John K

Very friendly and helpful always nice atmosphere

5
Very friendly and helpful always nice atmosphere Reviewed on: 14th June 2024
Vivian Titterington 's avatar
Vivian Titterington

The maturity instructions are appalling.

2
The maturity instructions are appalling. The only way to provide full maturity instructions is by post. The Web and App provide a more limited choice. Every year I complain and nothing happens Reviewed on: 13th June 2024
ANON's avatar
ANON

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