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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6631 reviews)

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4.77

Based on 6,631 reviews, last reviewed 13th May 2026

21% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Experience with a personal touch. I have been a customer at the Royston, Saffron Building Society for about 20 years. The staff has always been very helpful. I appreciate that in Roy... Read more Reviewed on: 13th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6631)

Good stuff, really good, like it a lot.

Good stuff, really good, like it a lot. Reviewed on: 21st June 2024

Saving easy with Saffron

Easy to follow Web site. Friendly telephone staff Reviewed on: 21st June 2024

My question was answered quickly

My question was answered quickly and action taken and a response sent. Reviewed on: 21st June 2024

Always efficient and helpful.

Always efficient and helpful. Phoning is easy amd a good experience. Reviewed on: 21st June 2024

All sorted with one call

I telephoned to ask a question, not only was question answered but the young man sorted out what I needed to do for me Reviewed on: 21st June 2024

Good regular saver rates

Everything has gone smoothly. They've got some good regular saver rates, but their easy access account rates aren't fantastic. Reviewed on: 21st June 2024

Renewed a fixed account.

I was sent a message to renew a fixed account. Instructions said to select 'maturity options' but there was no option. I messaged about this but received no reply. The next day I checked and the option button was there. Reviewed on: 21st June 2024

Unreliable banking experience, poor communication

Saffron closed my new account w/o any Comms & sent vague email about withdrawal. I suspected security breach. Asked Saffron twice, you told I wasn't eligible to open the acct. Why not inform cust while opening acct? Why take a week to act?I'm disappointed with very laissez faire attitude. No response to my 13 June2024 email Disappointed Reviewed on: 21st June 2024

Easy to apply for and set up account.

Easy to apply for and set up account. Reviewed on: 21st June 2024

Very helpful - pleasant experience.

Very helpful - pleasant experience. Reviewed on: 21st June 2024

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