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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7203 reviews)

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4.84

Based on 7,203 reviews, last reviewed 17th Aug 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lovely staff in Royston. Lovely staff in Royston. The face to face interaction is perfect for the older generation who like the personal touch. I know all the team - especiall... Read more Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7203)

Excellent customer service highly recommended.

Kendra was able to assist me with all my queries in a very quick efficient manner. Nothing was too much trouble and I was shown courtesy and professionalism. I would highly recommend Kendra and Saffron building society. Various emails and calls failed and my account was locked and emails to reset my pw all failed and I was getting quite frustrated. Kendra fixed everything for me in a couple of minutes. Superb customer service thank you ! Reviewed on: 28th January 2025

Positive

Friendly helpful staff ,always ready to accommodate the public , providing everyone with an excellent service , never have to wait they are always ready to serve and help you , been going in Saffron Walden for years and always been the same good service Reviewed on: 27th January 2025

Good rates and the staff in Colchester are lovely.

Good rates and the staff in Colchester are lovely. Reviewed on: 27th January 2025

Friendly and helpful staff who are always smiley

Friendly and helpful staff who are always smiley Reviewed on: 27th January 2025

Staff are friendly and helpful

I always find staff are extremely helpful ( I am now elderly and find it confusing doing things on line)and are always very friendly, polite and always explain everything very clearly, Reviewed on: 27th January 2025

Rang due to problem getting online.

Rang due to problem getting online. Following phone call I was able to see my account. Reviewed on: 27th January 2025

Everybody is always so helpful and the experience is...

Everybody is always so helpful and the experience is always 100%! Reviewed on: 27th January 2025

Online set-up a bit clunky & didn't receive password...

Online set-up a bit clunky & didn't receive password by text as promised Reviewed on: 27th January 2025

Always a lovely experience

Visit the branch on a regular basis and it always nice to see the staff at Ware, really like the new refurbishment too. Reviewed on: 27th January 2025

I have always had great customer service and experie...

I have always had great customer service and experience with Saffron. It is my first time visiting the Ware branch since the refurbishment and I think it looks great. Reviewed on: 27th January 2025

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