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Saffron Building Society: Savings reviews

4.84
Based on 7,203 reviews, last reviewed 17th Aug 2026
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Lovely staff in Royston. Lovely staff in Royston. The face to face interaction is perfect for the older generation who like the personal touch. I know all the team - especiall... Read more Reviewed on: 17th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7203)

The branch staff have been so helpful and go that ex...

5
The branch staff have been so helpful and go that extra mile! Happy to keep my funds here. Reviewed on: 29th January 2025

Emily was my contact and she helped me set up two ac...

5
Emily was my contact and she helped me set up two accounts, one ISA and an E saver. I couldn't fault her, she explained everything so well and made me feel at ease. With so many banks closing and going online it's refreshing to speak to someone face to face, long may it continue. Reviewed on: 29th January 2025

I had an excellent experience of telephone help.

5
I had an excellent experience of telephone help from Kendra who gave me plenty of time to explain the things I wanted to know and to arrange to send me all the information I needed. Reviewed on: 28th January 2025

Locked out of online account

5
Locked out of online account using wrong details guided through the process to get onto account by a patient and understanding costumer services member of staff Reviewed on: 28th January 2025

I visited the ware branch to sort out my accounts I...

5
I visited the ware branch to sort out my accounts I am hard of hearing and the lady I had the appointment with helped me and explained everything clearly. She made sure I was happy with everything we discussed I left with a better understanding of my accounts Reviewed on: 28th January 2025

Kendra who helped me get on-line was brilliant - thanks

5
Kendra who helped me get on-line was brilliant - thanks Reviewed on: 28th January 2025

Very friendly staff and likes the face to face with...

4
Very friendly staff and likes the face to face with all the staff. Reviewed on: 28th January 2025

Very good service

5
Very good service Thank you for the service Reviewed on: 28th January 2025

Crem de la Crem !

5
Crem de la Crem ! - Please do not change, I prefer talking to a human being and not a computer. Reviewed on: 28th January 2025

All staff contact excellent - I use the branch in Br...

5
All staff contact excellent - I use the branch in Brentwood Reviewed on: 28th January 2025

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