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Saffron Building Society: Savings reviews

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4.48
Based on 3,515 reviews, last reviewed 15th Nov 2024
96% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

I renewed an ISA on line. I renewed an ISA on line. Staff were helpful, pleasant and surprisingly no holding on for ages. Wish I lived near a branch. Reviewed on: 15th November 2024
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Tools

Latest lowest rating:

1

Poor customer service and product knowledge of staff... Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app question... Read more Reviewed on: 4th November 2024
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Malcolm
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3515)

Savings Review

5
Very professional, friendly and efficient. Reviewed on: 20th February 2020
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Saffron Member

Savings Review

5
All the staff were friendly . It felt very different to other places. It was good to be offered a hot drink. Beth was helpful and informative. Reviewed on: 19th February 2020
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Saffron Member

Savings Review

5
Very knowledgeable and helpful and friendly Reviewed on: 18th February 2020
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Saffron Member

Savings Review

2
Very long process for a very simple request. Just wanted to open 2 new accounts - should have done it on-line with a different building society. Late starting, printer did not work, failed to send on-line log-in info! Reviewed on: 14th February 2020
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Saffron Member

Savings Review

5
Beth was very friendly and informative. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Amie was very knowledgeable and helpful and went through everything thoroughly. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Extremely helpful and friendly. Not at all pushy. She gave us additional options and advice which was very helpful. Reviewed on: 12th February 2020
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Saffron Member

Savings Review

5
Amie was very good at conversation and making us feel very relaxed. Her knowledge about your products was superb and she was quite happy to answer any questions and explain anything we didn’t understand. We didn’t feel hurried at all. Reviewed on: 11th February 2020
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Saffron Member

Savings Review

5
I usually see Tanya regarding my accounts and she is very professional and friendly and explains the different products available. Reviewed on: 10th February 2020
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Saffron Member

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