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Saffron Building Society: Savings reviews

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4.71
Based on 5,566 reviews, last reviewed 21st Jan 2026
17% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

All staff were incredibly helpful and patient. All staff were incredibly helpful and patient. All questions were answered knowledgeably and actions taken to deal with our requests Reviewed on: 21st January 2026
Philip B's avatar
Philip B

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5566)

Savings Review

5
Felt a safer experience in branch to telephone banking Reviewed on: 10th July 2023
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Saffron Member

Savings Review

5
Improvement: nothing Staff: I have never had a negative experience with any member of your staff Reviewed on: 10th July 2023
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Saffron Member

Savings Review

5
I have always found all Saffron Building Society staff to be very pleasant and helpful. Reviewed on: 10th July 2023
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Saffron Member

Savings Review

1
I sent secure message early July asking why interest rate had not risen like instant access acc's provided by other banks. Got message 6th July saying you had sent a secure message reply - but i can't find it. Pathetic only 240 characters Reviewed on: 10th July 2023
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 10th July 2023
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Saffron Member

Savings Review

4
Excellent Reviewed on: 10th July 2023
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Saffron Member

Savings Review

5
Sorted out a change if account easily and efficiently Reviewed on: 10th July 2023
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Saffron Member

Savings Review

1
I went to close my account and expecting a cheque but was told I had to wait for it to be sent out Reviewed on: 10th July 2023
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Saffron Member

Savings Review

5
I have a business account and cheques are not so well received now so some sort of electronic transfer facility would help Reviewed on: 10th July 2023
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Saffron Member

Savings Review

5
Staff are friendly and best of all capable and empowered to perform the request there and then - no transferring to a colleague, minimal time on hold. Reviewed on: 10th July 2023
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Saffron Member

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