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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4188 reviews)

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4.58

Based on 4,187 reviews, last reviewed 10th Apr 2025

317% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Great help with an enquiry today. Stacey helped us with an enquiry today. She was patient, extremely helpful and professional. She was happy to wait while I found the information sh... Read more Reviewed on: 10th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4188)

Review of the Saffron Building Society, Savings:

Friendly and helpful staff.

Friendly and helpful staff. Website was easy to use, now less so following upgrade. Has some good savings products. Does reward loyal members. Can't comment re mortgages. Reviewed on: 15th January 2024

I received excellent service from Florrie today in t...

I received excellent service from Florrie today in the Saffron Walden branch. She was polite, helpful & efficient. Reviewed on: 10th April 2025

Great help with an enquiry today.

Stacey helped us with an enquiry today. She was patient, extremely helpful and professional. She was happy to wait while I found the information she asked for and then waited again while i struggled to get online. Great customer service in a world dominated by robots! Reviewed on: 10th April 2025

Pleasure being served by smiles and efficiency.

Pleasure being served by smiles and efficiency. Nothing is too much trouble for Judy Reviewed on: 10th April 2025

Nice to have a local branch still in the Haverhill a...

Nice to have a local branch still in the Haverhill area with lots of banks shutting their branches. Staff are always very friendly. Reviewed on: 10th April 2025

Always friendly staff who know me by name.

Always friendly staff who know me by name. Ally, Lyn, Sam Reviewed on: 10th April 2025

Good service in Colchester from Bronwen she is alway...

Good service in Colchester from Bronwen she is always pleasant and helpful Reviewed on: 10th April 2025

Good experience in Haverhill branch.

Good experience in Haverhill branch. Answered my question about online access - thank you Reviewed on: 10th April 2025

Website good, chat n website good , staff in Brentwo...

Website good, chat n website good , staff in Brentwood branch excellent. Rates are decent. App could do with an upgrade. Very happy with you so far Reviewed on: 9th April 2025

Friendly staff in haverhill branch.

Friendly staff in haverhill branch. Always helpful. Reviewed on: 9th April 2025

Very good information provided about products in Hav...

Very good information provided about products in Haverhill branch. We tell our friends! Reviewed on: 9th April 2025

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